Produce Specialist — Freshness & Customer Experience

Kroger; Hillsdale (MI); On-site; USD 16,531 - 22,041; Full time

Job summary

Kroger in the United States is seeking a front-line team member to deliver outstanding customer experience and maintain a safe, clean store environment. You will support the department manager in achieving sales and profit goals while upholding core company values of respect, integrity and safety.

Responsibilities include assisting customers, promoting products, stocking and labeling merchandise, and ensuring proper temperature control.

Qualifications

• Ability to handle stressful situations.
• Excellent communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Current food handlers permit once employed.

Responsibilities

• Model the 3A’s of Friendly: acknowledge, assist and appreciate customers.
• Promote Corporate Brands to customers.
• Promote trust and respect among associates.
• Create an inviting environment by answering questions about products in the department and store.
• Know products well and respond to questions with recommendations.
• Assist with production of produce platters/trays.
• Inform customers of produce specials.
• Recommend items to ensure customer needs are met.
• Prepare, package, label and inventory merchandise.
• Inspect products for quality and freshness; take action when needed.
• Label, stock and inventory department merchandise.
• Report discrepancies in ordering/shipping to the department manager.
• Maintain a positive attitude and stay current with ads and promotions.
• Ensure temperature control and log maintenance for cases and coolers.
• Follow safety procedures and report unsafe conditions.
• Perform preventive maintenance and report equipment issues.
• Notify management of accidents or safety risks.
• Report any illegal activity to store management.
• Work cooperatively in fast-paced environments and manage conflicts constructively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance as needed to resolve issues.
• Support interactions with minors, individuals with special needs, and older adults.

Skills

Stress management

Effective communication

Math basics

Food handlers permit

Second language

Job description

Kroger in the United States is seeking a front-line team member to deliver outstanding customer experience and maintain a safe, clean store environment. You will support the department manager in achieving sales and profit goals while upholding core company values of respect, integrity and safety.

Responsibilities include assisting customers, promoting products, stocking and labeling merchandise, and ensuring proper temperature control.