Dairy Queen Team Member: Fast-Paced, Customer‑Focused

BellStores; Massillon (OH); On-site; USD 19,000 - 22,000; Full time

Job summary

Dairy Queen in Massillon is seeking an energetic entry-level team member to join our fast-paced restaurant. You will greet fans, assist with menu navigation, prepare treats following health standards, and help maintain a clean, safe dining area.

The ideal candidate is reliable, positive, able to lift up to 50 pounds, and comfortable standing for long shifts. Training is provided; be ready to deliver fan-first service and memorable smiles.

Qualifications

• Excellent customer service and positive attitude.
• Able to work under pressure in a fast-paced environment.
• Able to communicate clearly with fans and team members.

Responsibilities

• Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance.
• Greet and welcome fans to the Dairy Queen brand.
• Assist fans with menu navigation and product ingredient questions.
• Strive to exceed fan expectations and deliver fan first service.
• Calmly solve fan concerns and follow service recovery standards.
• Be a team player and maintain a cooperative relationship with management and teammates.
• Prepare treat products following health standards and procedures.
• Create and maintain a positive, safe, clean environment for fans and team members.
• Exhibit passion for excellence at all times.
• Perform other duties as assigned by management.

Skills

Customer service oriented

Communication

Teamwork

Lift up to 50 lbs

Stamina

Education

High School diploma

Job description

Dairy Queen in Massillon is seeking an energetic entry-level team member to join our fast-paced restaurant. You will greet fans, assist with menu navigation, prepare treats following health standards, and help maintain a clean, safe dining area.

The ideal candidate is reliable, positive, able to lift up to 50 pounds, and comfortable standing for long shifts. Training is provided; be ready to deliver fan-first service and memorable smiles.