Dairy Queen Shift Leader

Refuel Operating Company, LLC; Biscoe (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company is seeking a Dairy Queen Shift Leader to oversee restaurant operations in Biscoe, NC. This role involves ensuring a great customer experience, supervising staff, maintaining food safety standards, and handling customer complaints. Ideal candidates have management experience and are dedicated to quality service.

Qualifications

• Minimum of 2 years management or supervisory experience in restaurant or hospitality.
• Must be 18 years or older.
• Windows-based computer literacy.

Responsibilities

• Ensure customers have a great guest experience.
• Supervise and train employees.
• Maintain restaurant standards during your shift.
• Resolve customer complaints.

Skills

Customer service

Supervision

Problem-solving

Food safety

Job description

Join to apply for the Dairy Queen Shift Leader role at Refuel Operating Company, LLC.

As a Dairy Queen Shift Leader, you will be a valuable member of the team. You will support the restaurant to drive the success of the business. The Shift Leader takes ownership and responsibility for solving problems, seeks help from others when appropriate, and is willing to provide help and guidance to others.

What We Ask

• Ensure our customers have a great guest experience by ensuring our products are hot, fresh, and delicious.
• Supervise and train employees in the restaurant.
• Maintain the restaurant to company standards by ensuring the grounds, equipment, and overall facility are well maintained during your shift.
• Ensure that employees are clean and neat in appearance.
• Demonstrate that customer needs are the highest priority.
• Ensure food safety, quality, and accuracy of orders.
• Resolve customer complaints quickly while maintaining positive customer relations.

What You Need

• A minimum of 2 years management or supervisory experience in the restaurant or hospitality industry.
• Must be 18 years or older.
• Windows-based computer literacy.
• Reliable transportation.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Retail