Dairy & Perishables Associate – Customer Focus

Food Lion; Laurel (MD); On-site; USD 22,000 - 33,000; Full time

Job summary

Food Lion is hiring to provide quality customer service in the Perishable Department, ensuring fast, friendly, and accurate interactions while maintaining department standards. This role involves managing inventory with ACIS/CAO tools, receiving deliveries, and stocking meat, dairy, and other perishables according to policy.

Safety and compliance are emphasized in daily tasks. Applicants should be able to meet physical requirements, wear the uniform, and complete CBT and training modules as part

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.

Responsibilities

• Provide quality customer service within the Perishable Department and maintain standards per manual.
• Receive deliveries, rotate and store merchandise while adhering to policies.
• Maintain product levels in meat, lunchmeat, dairy, and related perishable sections.
• Comply with Food Safety and Workplace Safety guidelines and report accidents as required.

Skills

Interpersonal skills

Organizational skills

Communication skills

Customer service

Education

High school diploma or equivalent

Tools

ACIS

CAO

Job description

Food Lion is hiring to provide quality customer service in the Perishable Department, ensuring fast, friendly, and accurate interactions while maintaining department standards. This role involves managing inventory with ACIS/CAO tools, receiving deliveries, and stocking meat, dairy, and other perishables according to policy.

Safety and compliance are emphasized in daily tasks. Applicants should be able to meet physical requirements, wear the uniform, and complete CBT and training modules as part