Plan, organize, train, and direct Grocery Clerks; perform production and customer service functions; maximize store sales and profits. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
- Organize work, train, and schedule associates to consistently provide prompt, courteous service.
- Respond appropriately to customer or associate comments, complaints, requests, and questions. Be prompt, tactful, calm, courteous, and professional in all interactions.
- Use Computer Assisted Ordering to manage ordering appropriate quantities of merchandise and supplies, and ensure proper accounting of product received and balance on hand.
- Perform and direct others in pricing and displaying merchandise. Maintain proper signage, product rotation, freshness, quantity, quality, and space allocation for merchandise.
- Engage and counsel associates in effective merchandising techniques, customer service, product presentation, and promotional activities.
- Implement company programs and adhere to policies, especially regarding a harassment- and discrimination-free work environment.
- Provide input on department budgets, goals, and results; maximize sales and profits.
- Communicate effectively with associates and customers to foster a positive impression.
- Maintain equipment and facilities properly and safely according to policies and procedures.
- Keep floor, shelf, and display areas clean and sanitary.
- Maintain accurate department temperature logs across all shifts.
- Assist with special projects like inventories, store resets, remodels, and promotions.
- Supervise and coach direct reports; conduct performance reviews and provide feedback.
- Must be able to perform essential functions with or without reasonable accommodation.
Qualifications
Minimum
- Willing to work weekends and holidays.
- Effective written and verbal communication skills.
- Aptitude for managing people and organizing workloads.
- Ability to make quick, informed decisions.
- Ability to multitask, prioritize, present professionally, and work with all organizational levels.
- Personal initiative and follow-through.
- Ability to work as part of a team in a fast-paced environment.
- Qualified to operate power machinery and various job tools.
- Understanding of key department operations.
- Calmly handle stressful situations and make positive impressions.
- Skills in production, merchandising, and customer service related to merchandise sales.
- Dependability and integrity reflected in past work records.
- Knowledge of employment laws and safety regulations.
- Ability to work with cleaning solutions, sharp tools, label guns, balers, and compactors safely.
Job Info
- Job Identification 122418
- Category: Store Operations
- Posting Date: 05/02/2025, 06:10 PM
- Location: 3600 Gus Thomasson Rd Ste 150, Mesquite, TX, 75150, US (On-site)
Benefits include healthcare, flexible scheduling, counseling, discounts, tuition reimbursement, and growth opportunities.
We are a historic and growing company committed to diversity and community. Join us to create a successful future in a vibrant team environment. Apply today to become part of our Kroger family!