Dairy & Frozen Supervisor — Lead, Coach & Drive Service

Meijer; Middleburg Heights (OH); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer is seeking an experienced retail leader in Ohio to plan, direct and supervise store operations, while coaching the team to deliver exceptional service and sales. You will manage staffing, development, and promotions, and uphold company standards and safety in a fast-paced environment.

The role emphasizes mentoring hourly and supervisory staff, driving customer satisfaction, and ensuring adherence to policies across departments such as meat, bakery, produce and deli.

Qualifications

• High school diploma or equivalent required.
• 2-3 years of related retail experience.
• 1 year of management experience.
• Rotational assignments in meat, bakery, produce or deli; customer service and product flow experience helpful.
• Demonstrated ability to communicate clearly with team members.
• Demonstrated ability to resolve conflicts and address root causes.
• Ability to manage multiple tasks simultaneously.
• Ability to analyze financial and statistical information to inform decisions; willingness to teach suggestive selling.
• Ability to lead an organization focused on working safely at all times.
• Mentor team members across hourly and leadership roles.
• Successful completion of all required certifications.

Responsibilities

• Plan, direct and supervise team members in day-to-day store operations.
• Mentor and coach team members; implement strategies to improve service and sales.
• Staffing, selection and hiring to meet needs.
• Promote career paths, identify development needs, and participate in promotions decisions.
• Document and apply disciplinary actions; make recommendations on discharge.
• Own P&L, drive sales and manage shrink for the department.
• Model exceptional, fast and friendly customer service.
• Communicate Meijer Friendly Initiative in meetings and conversations.
• Ensure team is trained and has completed required trainings.
• Spend majority of time in-store interacting with customers and team members.
• Promote a safe work environment and ensure reliable attendance.
• Perform other duties as assigned.

Skills

Leadership

Customer service

Staffing

Training and development

Communication

Conflict resolution

Financial analysis

Safety compliance

Mentoring

Education

High school diploma or equivalent

Required certifications completed

Job description

Meijer is seeking an experienced retail leader in Ohio to plan, direct and supervise store operations, while coaching the team to deliver exceptional service and sales. You will manage staffing, development, and promotions, and uphold company standards and safety in a fast-paced environment.

The role emphasizes mentoring hourly and supervisory staff, driving customer satisfaction, and ensuring adherence to policies across departments such as meat, bakery, produce and deli.