Dairy & Frozen Dept. Team Lead — Growth & Service

Meijer; Cincinnati (OH); Presencial; USD 70.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Descripción de la vacante

Meijer in Cincinnati, OH is seeking an experienced store leader to plan, direct, and supervise day-to-day operations. You will mentor and coach team members, drive customer service excellence, and ensure store standards and presentation align with company goals.

The role emphasizes staffing, development, and profitability, with a focus on safe, efficient operations and consistent, friendly service to customers. Leadership in daily activities is required.

Formación

• High school diploma or its equivalent.
• 2–3 years of related retail experience.
• One year of management experience.
• Rotational assignments in other store areas (meat, bakery, produce and deli) and customer service experience are helpful.
• Demonstrated ability to communicate to team members with clear directions.
• Demonstrated ability to resolve conflict by addressing root causes.
• Demonstrated ability to manage multiple tasks.
• Demonstrated ability to analyze financial and statistical information to drive decisions and suggestive selling.
• Demonstrated commitment to safe work practices and mentoring team members.
• Successful completion of all required certifications.

Responsabilidades

• Plans, directs and supervises team members in day-to-day store operations.
• Serves as mentor and coach for all team members.
• Implements strategies to improve customer service and drive store sales.
• Maintains store appearance with focus on prime shopping hours and product presentation.
• Ensure a positive company image through courteous, friendly, and efficient service.
• Staffing, selection and hiring to meet staffing needs.
• Promotes succession planning and development paths for team members.
• Documents disciplinary actions and makes recommendations concerning discharge.
• Responsible for P&L, achieving sales and maintaining shrink for the department.
• Models exceptional, fast and friendly customer service.
• Communicates the Meijer Friendly Initiative in team meetings.
• Mentors and coaches team members to exceed customer service and sales goals.
• Ensures team is trained in all aspects of their jobs and completed required training.
• Spends majority of time in-store communicating with customers and team members.
• Promotes a safe work environment and ensures reliable attendance.
• Performs other duties as assigned.

Conocimientos

Staff management

Communication

Conflict resolution

Multitasking

Financial analysis

Sales & suggestive selling

Mentoring

Safety leadership

Team leadership

Customer service excellence

Educación

High school diploma

Descripción del empleo

Meijer in Cincinnati, OH is seeking an experienced store leader to plan, direct, and supervise day-to-day operations. You will mentor and coach team members, drive customer service excellence, and ensure store standards and presentation align with company goals.

The role emphasizes staffing, development, and profitability, with a focus on safe, efficient operations and consistent, friendly service to customers. Leadership in daily activities is required.