Dairy Department Lead: Elevate Customer Experience & Ops

Kroger; Troy (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Healthcare benefits

Tuition reimbursement

Employee discounts

Flexible scheduling

Job summary

Kroger in Troy, MI is seeking an Associate for the Dairy department to deliver outstanding customer service and maintain safe, clean conditions. You will support sales goals, coordinate schedules, train staff, and ensure strict adherence to food safety standards.

Responsibilities include assisting customers, identifying products, executing promotions, and contributing to department budgeting and inventory management.

Qualifications

• Dairy experience required or preferred.
• Second language ability (verbal, reading and/or writing) helpful.

Responsibilities

• Promote trust and respect among associates with a positive attitude.
• Communicate department information to associates.
• Establish performance goals and empower the team to meet targets.
• Develop scheduling to manage customer volume during hours of operation.
• Train associates and participate in performance appraisals.
• Adhere to laws, safety regulations, and company guidelines.
• Answer questions about products and suggest items to customers.
• Inform customers of specials and promotions in dairy.
• Execute department business plan to achieve results.
• Understand store layout and locate products.
• Create and execute sales promotions with store management.
• Educate associates about current and upcoming promotions.
• Assist in budget, P&L reviews and financial reporting.

Skills

Dairy experience

Bilingual

Education

High school education or equivalent

Job description

Kroger in Troy, MI is seeking an Associate for the Dairy department to deliver outstanding customer service and maintain safe, clean conditions. You will support sales goals, coordinate schedules, train staff, and ensure strict adherence to food safety standards.

Responsibilities include assisting customers, identifying products, executing promotions, and contributing to department budgeting and inventory management.