Dairy Customer Experience Specialist

Kroger Family of Companies; Brighton (MI); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger Family of Companies in Brighton, MI is seeking a customer-focused team member to deliver outstanding service, keep the department safe and organized, and support the department manager in reaching sales goals.

You will answer questions, promote products, maintain stock, and follow food safety guidelines while upholding the company values of respect, honesty, integrity, diversity and safety.

Qualifications

• Retail experience in a store setting.
• Ability to use a second language (spoken/written).
• Capable of handling stressful situations calmly.
• Strong communication and interpersonal skills.
• Basic math skills (counting, adding, subtracting).

Responsibilities

• Promote trust and respect among associates.
• Answer questions to help customers navigate products.
• Maintain knowledge of department products and offer recommendations.
• Provide samples and inform customers of specials.
• Ensure fresh, properly labeled and stocked merchandise.
• Adhere to safety and food-safety guidelines and report hazards.

Skills

Retail experience

Second language

Stress management

Effective communication

Basic math

Job description

Kroger Family of Companies in Brighton, MI is seeking a customer-focused team member to deliver outstanding service, keep the department safe and organized, and support the department manager in reaching sales goals.

You will answer questions, promote products, maintain stock, and follow food safety guidelines while upholding the company values of respect, honesty, integrity, diversity and safety.