Dairy Department Lead: Elevate Customer Experience

Kroger; Fitchburg (WI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Healthcare coverage

Paid time off

Employee discounts

Tuition reimbursement

Training programs

Employee counseling services

Job summary

Kroger in Fitchburg, WI is seeking a part-time Dairy Department Lead to deliver outstanding customer service, supervise daily activities and ensure safe, clean and well-stocked surroundings.

You will plan schedules, train associates, manage promotions, monitor inventories, and uphold food safety and store policies while helping customers find products. Join a company that values integrity, respect and diversity and offers benefits and tuition assistance.

Qualifications

• Must be 18 or older.
• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, subtraction).
• High school education or equivalent preferred.
• Dairy experience.
• Second language (verbal, reading and/or writing).

Responsibilities

• Promote trust and respect among associates, with a positive attitude.
• Communicate company, department, and job specific information to associates.
• Establish performance goals for department and empower associates to meet or exceed goals and targets through teamwork.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Train and develop associates on performance of their job and participate in the performance appraisal process.
• Adhere to all local, state and federal laws, food safety regulations and company guidelines.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store, and by using knowledge of products to make suggestions.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of dairy specials.
• Develop and implement a department business plan to achieve desired results.
• Plan and organize the inventory process, maintain awareness; note any discrepancies.
• Train department associates on inventory/stocking and Computer Assisted Ordering.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures, practice preventive maintenance by properly inspecting equipment and identify unsafe conditions and notify store management of any items in need of repair.

Skills

Ability to handle stress

Basic math skills

Second language

Communication

Teamwork

Education

High school education

Job description

Kroger in Fitchburg, WI is seeking a part-time Dairy Department Lead to deliver outstanding customer service, supervise daily activities and ensure safe, clean and well-stocked surroundings.

You will plan schedules, train associates, manage promotions, monitor inventories, and uphold food safety and store policies while helping customers find products. Join a company that values integrity, respect and diversity and offers benefits and tuition assistance.