Dairy Department Customer Specialist

Kroger-54356a7; Troy (MI); On-site; USD 26,000 - 38,000; Full time

Job summary

Kroger in Troy, MI is seeking a Dairy Department Associate to create an outstanding customer experience through friendly service and a clean, safe environment. You will assist the department manager in achieving sales and profit goals while upholding quality standards and the Customer 1st strategy.

You will help customers, answer questions about products, stock shelves, check sell-by dates, and maintain temperature logs.

Qualifications

• Provide excellent customer service and respond to product questions.
• Collaborate with teammates to achieve store goals.
• Demonstrate friendly, helpful behavior to customers.

Responsibilities

• Promote trust and respect among associates.
• Create welcoming environment and assist customers by answering questions.
• Gain knowledge of products and suggest items.
• Offer product samples to help customers discover items.
• Inform customers of specials.
• Provide customers with fresh products that they have ordered.
• Recommend dairy items to meet customer needs.
• Check product quality and review sell by dates.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Maintain a positive attitude.
• Stay current with ads and promotions.
• Adhere to food safety regulations and maintain temperature logs.
• Reinforce safety programs and report unsafe conditions.
• Inspect equipment and report needed repairs.
• Notify management of accidents and safety risks.
• Report theft or fraud or other illegal activities.
• Perform essential functions with/without accommodation.

Skills

Customer service

Communication

Teamwork

Job description

Kroger in Troy, MI is seeking a Dairy Department Associate to create an outstanding customer experience through friendly service and a clean, safe environment. You will assist the department manager in achieving sales and profit goals while upholding quality standards and the Customer 1st strategy.

You will help customers, answer questions about products, stock shelves, check sell-by dates, and maintain temperature logs.