Dairy Department Associate - Friendly Customer Service

Hy-Vee, Inc.; Yankton (SD); On-site; USD 17,000 - 22,000; Full time

Job summary

Hy-Vee, Inc. is seeking a Dairy Clerk to support the Dairy Department with merchandise rotation, replenishment and exceptional customer service. You will greet customers, assist with locating items, and ensure product quality while upholding company standards.

The role emphasizes friendly interaction, teamwork, and efficient operations in a fast-paced retail environment; prior experience in customer service is beneficial. This is a non-exempt position based in-store.

Qualifications

• Must provide courteous, friendly, efficient customer service to customers and team members.
• Able to greet customers and address them by name where possible.
• Rotates and replenishes merchandise and maintains high quality standards.

Responsibilities

• Provides prompt, efficient and friendly customer service.
• Smiles and greets customers in a friendly manner.
• Assists customers by escorting to products, securing items, or loading heavy items.
• Answers the telephone promptly and provides helpful service.
• Rotates and replenishes merchandise and ensures quality standards.
• Unloads trucks and places product in storage area.
• Faces merchandise and maintains department cleanliness.
• Builds end caps and fills through the week as necessary.
• Orders product and supplies requested by department manager.
• Maintains organized storage area and safe working conditions.

Skills

Customer focused

Professionalism

Growth mindset

Results oriented

Partnerships

Job description

Hy-Vee, Inc. is seeking a Dairy Clerk to support the Dairy Department with merchandise rotation, replenishment and exceptional customer service. You will greet customers, assist with locating items, and ensure product quality while upholding company standards.

The role emphasizes friendly interaction, teamwork, and efficient operations in a fast-paced retail environment; prior experience in customer service is beneficial. This is a non-exempt position based in-store.