Grocery Customer Experience Specialist

Kroger; Carrollton (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Kroger is looking for a dedicated team member to create an outstanding customer experience through exceptional service in Carrollton, Texas. You will assist in maintaining a safe and clean environment, support department goals, and demonstrate core company values like respect and honesty.

The ideal candidate must have effective communication skills and the ability to handle stressful situations. Retail experience and knowledge of a second language are desirable. Join us in delivering excellent customer service!

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.

Responsibilities

• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome.
• Gain and maintain knowledge of products sold within the department.
• Recommend grocery items to customers.
• Check product quality to ensure freshness.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies.
• Stay current with present, future, seasonal and special ads.
• Reinforce safety programs by complying with safety procedures.

Skills

Effective communication skills

Ability to handle stressful situations

Knowledge of basic math

Job description

Kroger is looking for a dedicated team member to create an outstanding customer experience through exceptional service in Carrollton, Texas. You will assist in maintaining a safe and clean environment, support department goals, and demonstrate core company values like respect and honesty.

The ideal candidate must have effective communication skills and the ability to handle stressful situations. Retail experience and knowledge of a second language are desirable. Join us in delivering excellent customer service!