Dairy Customer Experience Associate

Kroger; Algonac (MI); On-site; USD 26,000 - 32,000; Full time

Job summary

Kroger in Algonac, MI is seeking a Grocery Clerk to assist customers, stock the department, and participate in maintaining quality and safety standards throughout the store. You will help customers find items, inform them about specials, and ensure products are fresh and properly displayed.

The role emphasizes customer service, product knowledge, and the ability to work in a fast-paced environment while following safety procedures and company policies.

Qualifications

• Customer service skills required.
• Effective communication skills required.
• Knowledge of basic math (counting, addition, subtraction) required.

Responsibilities

• Grocery Clerk helps customers discover new items or products they inquire about.
• Grocery Clerk informs customers of food specials and recommends grocery items to customers to ensure they get the products they want and need.
• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
• Grocery Clerk provides customers with fresh and non-perishable grocery products that they have ordered.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Adhere to all food safety regulations and guidelines.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.

Skills

Customer Service skills

Effective communication skills

Knowledge of basic math

Job description

Kroger in Algonac, MI is seeking a Grocery Clerk to assist customers, stock the department, and participate in maintaining quality and safety standards throughout the store. You will help customers find items, inform them about specials, and ensure products are fresh and properly displayed.

The role emphasizes customer service, product knowledge, and the ability to work in a fast-paced environment while following safety procedures and company policies.