Dairy Clerk: Customer-First Retail Specialist

Kroger; Dublin (AL); On-site; USD 25,000 - 38,000; Full time

Job summary

Kroger is seeking a dedicated team member to create outstanding customer experiences in the dairy department. You will assist the department manager in achieving sales goals, maintain a safe and clean environment, and help customers find and select products.

Responsibilities include answering questions, stocking and labeling merchandise, and ensuring product quality and accurate dates. Emphasis on safety, teamwork, and friendly service to drive customer loyalty.

Qualifications

• Retail experience preferred.
• Second language a plus.
• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).

Responsibilities

• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome, important and appreciated by answering questions.
• Gain knowledge of products sold in the department and respond to questions and make suggestions.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of dairy specials.
• Provide customers with fresh products that they have ordered.
• Recommend dairy items to customers to ensure they get the products they want and need.
• Check product quality to ensure freshness; review sell-by dates and take action.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with ads and promotions.
• Adhere to food safety regulations and guidelines.
• Maintain temperatures and temperature logs.
• Report safety risks or incidents, including theft or fraud.
• Work cooperatively in high paced environments.

Skills

Retail experience

Second language

Stress management

Communication skills

Math basics

Job description

Kroger is seeking a dedicated team member to create outstanding customer experiences in the dairy department. You will assist the department manager in achieving sales goals, maintain a safe and clean environment, and help customers find and select products.

Responsibilities include answering questions, stocking and labeling merchandise, and ensuring product quality and accurate dates. Emphasis on safety, teamwork, and friendly service to drive customer loyalty.