Dairy Clerk: Customer-First Experience Expert

Kroger Family of Companies; Layton (UT); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger Family of Companies is hiring in Layton, UT for a role focused on delivering outstanding customer service and maintaining a clean, safe store environment. You will support the department manager in achieving sales and quality standards while embodying our Customer 1st strategy and core values of respect, honesty, integrity, diversity, inclusion and safety.

The position requires retail experience, a second language, strong communication, the ability to handle stress, basic math skills, and

Qualifications

• Retail experience.
• Proficiency in a second language (speaking, reading or writing).
• Ability to handle stressful situations with composure.
• Strong communication skills for effective customer interaction.
• Basic math skills including counting, addition and subtraction.

Responsibilities

• Promote trust and respect among associates.
• Create an environment that welcomes customers and answers questions about products.
• Gain knowledge of department products and respond to questions with suggestions.
• Offer product samples to help customers discover items.
• Inform customers of dairy specials.
• Provide customers with fresh products ordered.
• Recommend dairy items to ensure customers get what they want.
• Check product quality and review dates for freshness.
• Label, stock and inventory department merchandise.
• Report ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Adhere to all food safety regulations and guidelines.
• Maintain proper temperatures and temperature logs.
• Reinforce safety by following procedures and reporting unsafe conditions.
• Inspect equipment and notify management of repairs needed.
• Notify management of accidents.
• Report safety risks, theft, or fraud.
• Work cooperatively in a fast-paced environment.
• Manage conflict in a calm, cooperative manner.
• Act with honesty and integrity regarding information.
• Follow directions and seek help to resolve issues.
• Provide assistance to minors, individuals with special needs, and/or older adults.
• Perform essential functions with or without accommodation.

Skills

Retail experience

Second language

Effective communication skills

Ability to handle stressful situations

Knowledge of basic math

Job description

Kroger Family of Companies is hiring in Layton, UT for a role focused on delivering outstanding customer service and maintaining a clean, safe store environment. You will support the department manager in achieving sales and quality standards while embodying our Customer 1st strategy and core values of respect, honesty, integrity, diversity, inclusion and safety.

The position requires retail experience, a second language, strong communication, the ability to handle stress, basic math skills, and