Dairy Clerk: Customer Care & Merchandising Pro

Hy-Vee; Council Bluffs (IA); Presencial; USD 15.000 - 21.000; Jornada completa

Descripción de la vacante

Hy-Vee in Council Bluffs, IA seeks a Dairy Clerk to rotate and replenish merchandise, maintain quality standards, and deliver courteous, efficient customer service. You’ll greet customers, assist with locating items, and support the dairy department daily in a fast-paced store environment.

The role emphasizes positive image, teamwork with store leadership, and upholding hygiene and dress guidelines while ensuring product availability and organized storage.

Formación

• High school level education or equivalent experience.
• Ability to learn store processes and policies.
• Availability for daytime shifts.
• Must be able to lift up to 50 pounds.

Responsabilidades

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
• Makes an effort to learn customers’ names and to address them by name whenever possible.
• Assists customers by: escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, noting and passing along customer suggestions or requests.
• Answers the telephone promptly and provides friendly, helpful service to customers who call.
• Rotates and replenishes merchandise and ensures highest quality standards are met.
• Unloads trucks and places product in appropriate storage area.
• Faces merchandise.
• Ensures cleanliness in the department, cleans off the cases, sweeps the floor, etc.
• Builds end caps display and fills through the week as necessary.
• Orders product and supply that is requested by department manager.
• Ensures storage area is organized, the floor is not slippery, and the temperature is constant and correct.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.

Conocimientos

Customer service

Stocking shelves

Friendly manner

Communication

Educación

Less than high school or equivalent experience

Herramientas

Cash register

Pallet jack

Intercom

Box cutter

Descripción del empleo

Hy-Vee in Council Bluffs, IA seeks a Dairy Clerk to rotate and replenish merchandise, maintain quality standards, and deliver courteous, efficient customer service. You’ll greet customers, assist with locating items, and support the dairy department daily in a fast-paced store environment.

The role emphasizes positive image, teamwork with store leadership, and upholding hygiene and dress guidelines while ensuring product availability and organized storage.