Daily Operations Float (Patient Access & Centralized Sceduling)

Fox Valley Orthopedic; United States; On-site; USD 28,000 - 30,000; Full time

Job summary

Fox Valley Orthopedics in Illinois seeks an Administrative Assistant to provide clerical support to designated physicians, including answering phones, registering patients, scheduling appointments, and updating patient accounts.

Locations Geneva and Elgin, IL; Full-time 40 hours/week; Monday–Friday with rotating evenings and weekends; Starting pay $20–$22/hour. Background check and pre-employment TB and drug screening required.

Qualifications

• Must pass background check.
• Pre-employment TB and drug testing required.
• Must be able to travel between Geneva and Elgin locations.

Responsibilities

• Greet and direct patients.
• Answer telephone calls and assist or direct callers as appropriate.
• Perform registration ensuring timely and accurate completion of documentation.
• Responsible for scheduling patient appointments and/or tests and assisting in obtaining necessary referrals.
• Maintain accurate and complete patient records.
• Facilitate internal communication regarding physician schedule changes and issues pertaining to patient care.
• Obtains accurate patient information when answering and returning telephone calls.
• Transfers calls and/or patient cases to the appropriate departments.
• Checks patients in using both electronic tools and paper forms to ensure all necessary patient information and documents are obtained.
• Facilitates the scheduling and registration of Urgent Care (unscheduled) patients.
• Collects and processes payments keeping an accurate record of payments received.
• Perform other duties, as assigned.

Job description

FOX VALLEY ORTHOPEDICS Where Innovation Meets Comprehensive, Personalized Care Our team members are critical to our success and growth and are rewarded for their dedication and hard work.

Position Summary

Responsible for providing administrative support to designated physicians, including answering telephones, performing registration duties, scheduling appointments, and updating patient accounts.

Locations: Geneva and Elgin, Illinois (must be able to travel between locations)

Status: Full-Time (40 Hours/week)

Hours: Monday - Friday, including rotating evenings and rotating weekends

Starting Pay Range: $20 - $22/Hour

Essential Job Functions

• Greet and direct patients.
• Answer telephone callas and assist or direct callers as appropriate.
• Perform registration ensuring timely and accurate completion of documentation.
• Responsible for scheduling patient appointments and/or tests and assisting in obtaining necessary referrals.
• Maintain accurate and complete patient records.
• Facilitate internal communication regarding physician schedule changes and issues pertaining to patient care.
• Obtains accurate patient information when answering and returning telephone calls.
• Transfers calls and/or patient cases to the appropriate departments.
• Checks patients in using both electronic tools and paper forms to ensure all necessary patient information and documents are obtained, including insurance card/information, patient identification, physician and insurance referrals, and personal/work injury/third party information as necessary.
• Facilitates the scheduling and registration of Urgent Care (unscheduled) patients.
• Collects and processes payments keeping an accurate record of payments received.
• Perform other duties, as assigned.

Must be able to pass background check. We also conduct pre-employment TB and drug testing. Any job offer will be contingent upon successful completion of a pre-employment TB and drug screen, background check, and obtaining active licensures per job requirements.

Fox Valley Orthopedics has been providing exceptional orthopedic care for over 50 years. Since its founding, the strength of Fox Valley Orthopedics (FVO) is its staff and commitment to patient care and service. Built upon a team of accomplished physicians who are leaders in their field, FVO specializes in the diagnosis and treatment of the full range of orthopedic conditions, including orthopedic surgery and a variety of specialties. Our staff is committed to providing a superior, comprehensive approach to patient care.