D365 ERP Lead: Growth, Rollouts & Platform Steward

Zaddy Solutions; Pittsburgh (Allegheny County); On-site; USD 140,000 - 200,000; Full time

Job summary

Zaddy Solutions is seeking a hands-on D365 ERP Manager to own and optimize our Microsoft Dynamics 365 Finance & Operations platform as we expand across multiple locations and entities. You will lead ERP talent, align with Finance, Purchasing, and Operations, and drive strategic improvements and modernization initiatives.

The role focuses on production performance, releases, and data migrations, while guiding a team of analysts and developers through go-lives and hypercare.

Qualifications

• Hands-on D365 Finance & Operations / Dynamics AX experience.
• Strong knowledge of finance and supply chain or manufacturing processes.
• Experience leading ERP teams or workstreams and developing people.
• Successful delivery of ERP rollouts or upgrades through go-live and post-launch support.
• Experience managing ERP implementation or support partners and coordinating integrations.
• Comfort with change management, testing, access controls, and executive-level stakeholder communication.

Responsibilities

• Own D365 production performance, environment health, configurations, releases, testing, and deployment readiness.
• Lead ERP analysts, developers, and support resources; balance support, enhancements, and project priorities.
• Translate business needs into practical solutions across configuration and process improvements.
• Own and prioritize the ERP backlog, communicate progress, and drive user adoption and training.
• Lead ERP implementations, entity and regional rollouts, data migrations, cutovers, go-lives, and hypercare.
• Oversee D365 integrations, partner with BI/Data teams, and support data quality and reporting.
• Manage implementation and support partners against scopes, budgets, and timelines.
• Maintain change controls, role-based access, audit readiness, incident response, service metrics, and recovery procedures.

Job description

Zaddy Solutions is seeking a hands-on D365 ERP Manager to own and optimize our Microsoft Dynamics 365 Finance & Operations platform as we expand across multiple locations and entities. You will lead ERP talent, align with Finance, Purchasing, and Operations, and drive strategic improvements and modernization initiatives.

The role focuses on production performance, releases, and data migrations, while guiding a team of analysts and developers through go-lives and hypercare.