D365 CE Lead — On-Site Dallas CRM Strategy & Config

Pearson Carter; Dallas (TX); Vor Ort; USD 131.000 - 160.000; Vollzeit

Benefits dieser Stelle

On-site

Benefits

Zusammenfassung

Pearson Carter is seeking an experienced Dynamics 365 CE Functional Configuration Manager for a full-time, on-site role in Dallas, TX. The candidate will own the functional design, configure CRM modules, and collaborate with stakeholders to deliver scalable solutions.

The role emphasizes hands-on configuration with strategic platform ownership, ensuring seamless upgrades and continuous optimisation in an enterprise CRM environment.

Qualifikationen

• 7 years of experience with Microsoft Dynamics 365 CE / CRM.
• Hands-on functional configuration across Dynamics 365 Sales and Customer Service.
• Experience with Dynamics 365 Customer Insights and/or Field Service is advantageous.
• Strong understanding of Microsoft Power Platform, especially Power Automate and Dataverse.
• Proven experience gathering requirements, mapping business processes and designing functional solutions.

Aufgaben

• Take ownership of the functional design, configuration and continuous improvement of Microsoft Dynamics 365 CE.
• Configure and optimise Dynamics 365 Sales, Customer Service and Customer Insights.
• Develop workflows, business rules, forms and automation using Power Automate and Dataverse.
• Work closely with business stakeholders to gather requirements, map processes and deliver effective CRM solutions.
• Lead functional solution design, ensuring scalability, performance and alignment with business objectives.
• Manage platform enhancements, system upgrades and ongoing optimisation.
• Collaborate with internal technical teams and external partners to deliver system improvements.

Kenntnisse

Dynamics 365 CE

CRM configuration

Power Platform

Power Automate

Dataverse

Requirements gathering

Enterprise CRM

Tools

Dataverse

Power Automate

Power Platform

Jobbeschreibung

Pearson Carter is seeking an experienced Dynamics 365 CE Functional Configuration Manager for a full-time, on-site role in Dallas, TX. The candidate will own the functional design, configure CRM modules, and collaborate with stakeholders to deliver scalable solutions.

The role emphasizes hands-on configuration with strategic platform ownership, ensuring seamless upgrades and continuous optimisation in an enterprise CRM environment.