Czech Tech Support Specialist | Customer Champion

Employers from Greece; United States; Remote; USD 24,000 - 25,000; Full time

Benefits offered by this job

Flight tickets

Hotel accommodation

Apartment help

Private health insurance

Full training

Growth opportunities

Networking events

Greek language course

Job summary

Cross Border Talents is representing a client seeking a Czech-speaking Customer Service Representative for the Tech industry. The role is based in Greece with relocation support provided by the employer.

Responsibilities include managing inbound communications, delivering accurate information, identifying customer needs, and maintaining detailed records. The package includes a gross monthly salary of 1,300.72€ for 14 months plus a 250€ monthly bonus, with work hours Monday to Friday 9:00–18:00

Qualifications

• Native / Fluent level in the Czech language.
• B2-level English skills.
• Strong phone contact handling and active listening skills.
• Ability to multitask, prioritise and manage time effectively.
• Exceptional problem-solving and ability to respond to different types of characters.
• Adaptive skills and team spirit.
• Pleasant and positive attitude.
• Located in Greece or in the EU.

Responsibilities

• Manage inbound calls/chat/emails and customer service inquiries.
• Provide accurate, valid, and complete information.
• Identity customers’ needs to achieve satisfaction.
• Keep records of customer interactions, process customer accounts, and file documents.

Skills

Czech language fluency

Active listening

Phone handling

Multitasking

Customer empathy

Team spirit

Job description

Cross Border Talents is representing a client seeking a Czech-speaking Customer Service Representative for the Tech industry. The role is based in Greece with relocation support provided by the employer.

Responsibilities include managing inbound communications, delivering accurate information, identifying customer needs, and maintaining detailed records. The package includes a gross monthly salary of 1,300.72€ for 14 months plus a 250€ monthly bonus, with work hours Monday to Friday 9:00–18:00