Czech Speaking Microsoft Customer Experts - Work In Athens, Greece

Employers from Greece; United States; Remote; USD 40,000 - 65,000; Full time

Benefits offered by this job

Fully paid training

Health insurance

Relocation package

Performance bonus

13th and 14th salaries

Job summary

Mercier Consultancy Group in Greece seeks a Czech-speaking Microsoft Customer Expert to join our IT support team.

You will provide expert technical support for Microsoft products to Czech-speaking enterprise clients, troubleshoot complex issues, and collaborate with global teams. The role includes a fully paid relocation package and a competitive monthly salary with growth opportunities.

Health insurance, ongoing training, and 13th/14th salaries are part of the benefits package.

Qualifications

• Czech language fluency for technical communication.
• Valid EU passport.
• Interest in IT and tech career.
• English proficiency for international collaboration.
• Experience in technical support or customer service is a plus.

Responsibilities

• Deliver expert technical support for Microsoft software and cloud services to Czech-speaking enterprise clients.
• Troubleshoot complex IT infrastructure queries for end users.
• Collaborate with global technical teams to resolve IT tickets.
• Maintain detailed case documentation in CRM systems.
• Act as a brand ambassador for Microsoft with professional communication.
• Stay updated on IT trends and Microsoft product updates.
• Contribute to successful Czech-speaking roles in Greece.

Skills

Czech language

English language

Analytical thinking

Tools

CRM systems

Job description

at Mercier Consultancy Group

Czech Speaking Microsoft Customer Experts

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to bridging top-tier talent with the world’s leading technology organizations. We specialize in facilitating seamless career transitions for professionals seeking to advance their careers in high-impact, global environments.

Job Overview

We are currently sourcing candidates for the Czech Speaking Microsoft Customer Experts position in Greece, an exciting opportunity within the vibrant Information Technology (IT) sector. This role is ideal for tech-savvy individuals looking to provide world-class support for Microsoft products while enjoying the Mediterranean lifestyle through our exclusive jobs in Greece programs.

Key Responsibilities

• Deliver expert technical support for Microsoft software and cloud services to Czech-speaking enterprise clients.
• Troubleshoot complex IT infrastructure queries to ensure optimal system performance for end-users.
• Collaborate with global technical teams to resolve sophisticated IT tickets and software escalations.
• Maintain detailed case documentation within our CRM systems, ensuring the highest standards of data accuracy.
• Act as a brand ambassador for Microsoft, providing professional and empathetic communication at all times.
• Continuously update your knowledge on emerging IT trends and Microsoft ecosystem product updates.
• Contribute to the success of one of the most prestigious Czech-speaking jobs in Greece.

Requirements

• Native or fluent Czech (spoken and written) for high-level technical communication.
• Valid EU passport (mandatory) to qualify for this premier opportunity.
• Strong passion for the Information Technology (IT) industry and a desire to build a career in technology.
• Previous experience in technical support or customer service is highly advantageous.
• Excellent analytical and problem-solving skills, with a focus on delivering solutions.
• Proficiency in English to ensure clear collaboration within our international team in Greece.

Benefits

What We Offer

• Competitive Monthly Salary
• Fully Paid Training on the latest Microsoft technologies
• Health Insurance coverage
• Fully Paid Relocation Package (flight, transfer, hotel)
• Monthly Performance Bonus
• Special Benefit: 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More, including networking events and career development pathways.

Life in Greece

Working in Greece offers an unparalleled quality of life, where ancient history meets modern innovation. By securing one of our Czech-speaking jobs in Greece, you will enjoy a Mediterranean climate with over 300 days of sunshine, stunning beaches, and a vibrant cultural landscape. Greece is the perfect destination for professionals looking to combine a high-growth IT career with a relaxed, fulfilling lifestyle.

Our comprehensive relocation package takes the stress out of your move, ensuring you can settle into your new home in Greece comfortably. From the world-famous Mediterranean cuisine to the welcoming local community, choosing to work in Greece with Mercier Consultancy Group is a decision that will enhance both your professional resume and your personal experiences.