Czech-Speaking Luxury Auto Support Specialist (Remote Greece)

Employers from Greece; United States; Remote; USD 20,000 - 27,000; Full time

Benefits offered by this job

Fully Paid Training on Mercedes-Benz

Health Insurance

Fully Paid Relocation Package

Monthly Bonus

Remote work within Greece

13th and 14th salary

Job summary

Mercier Consultancy Group seeks Czech-speaking Customer Experts for Mercedes-Benz in Greece. You will represent a premium automotive brand, assisting customers in Czech and English, while working remotely from Greece and benefiting from relocation support.

Responsibilities include handling technical inquiries, scheduling service appointments, and maintaining customer records to ensure a superior ownership experience. Join a premier recruitment and BPO firm focused on excellence.

Qualifications

• Native or fluent Czech (spoken and written).
• Valid EU passport (mandatory).
• Excellent verbal and written communication in Czech and English.
• Residency in Greece or willing to relocate to Greece.

Responsibilities

• Deliver high-quality assistance to Mercedes-Benz customers, maintaining premium standards.
• Handle inquiries about vehicle specifications, service appointments, and loyalty programs.
• Maintain detailed customer records in our automotive database.
• Provide feedback on customer sentiment and trends to management.
• Collaborate with cross-functional teams to ensure a seamless post-purchase ownership experience.
• Act as the primary contact for Mercedes-Benz drivers and foster brand advocacy.

Skills

Czech language

English language

Customer service

Job description

Mercier Consultancy Group seeks Czech-speaking Customer Experts for Mercedes-Benz in Greece. You will represent a premium automotive brand, assisting customers in Czech and English, while working remotely from Greece and benefiting from relocation support.

Responsibilities include handling technical inquiries, scheduling service appointments, and maintaining customer records to ensure a superior ownership experience. Join a premier recruitment and BPO firm focused on excellence.