French-Speaking Luxury Car Customer Expert – Remote Greece

Mercier Consultancy Group; United States; A distancia; USD 22.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

13th and 14th salaries

Fully paid training

Health insurance

Relocation package

Monthly performance bonus

Remote work flexibility in Greece

Professional development

Descripción de la vacante

Mercier Consultancy Group is seeking French Speaking Customer Experts to join Mercedes-Benz in Greece. You will act as the brand ambassador, handling luxury automotive inquiries across channels and ensuring service excellence.

The role requires native or fluent French, a valid EU passport or Greece work permit, and strong communication skills. The company offers salary, training, health insurance, relocation support, and remote work flexibility within Greece.

Formación

• Native or fluent French (spoken and written) required.
• EU passport or work permit for Greece.
• Experience with professional customer interaction platforms.
• Passion for automotive industry and luxury brand service.
• Excellent communication and ability to explain technical concepts clearly.

Responsabilidades

• Act as brand ambassador for Mercedes-Benz and provide exceptional service to automotive clients.
• Handle vehicle technical support inquiries across multiple channels.
• Ensure high customer satisfaction by aligning solutions with brand standards.
• Collaborate with international teams to troubleshoot concerns and advise on new vehicle technologies.
• Maintain CRM records for seamless global communications.
• Uphold Mercedes-Benz legacy through proactive communication and problem-solving.

Conocimientos

French fluency

Customer service

CRM software

Communication skills

Digital literacy

Herramientas

CRM software

Descripción del empleo

Mercier Consultancy Group is seeking French Speaking Customer Experts to join Mercedes-Benz in Greece. You will act as the brand ambassador, handling luxury automotive inquiries across channels and ensuring service excellence.

The role requires native or fluent French, a valid EU passport or Greece work permit, and strong communication skills. The company offers salary, training, health insurance, relocation support, and remote work flexibility within Greece.