French-Speaking Luxury Car Support Specialist (Remote)

Employers from Greece; United States; Remote; USD 23,000 - 33,000; Full time

Benefits offered by this job

13th/14th salaries

Training programs

Health insurance

Relocation package

Performance bonus

Remote work within Greece

Professional development

Job summary

Mercier Consultancy Group is seeking dedicated professionals to join our automotive team as French Speaking Customer Experts for Mercedes-Benz in Greece. Represent a world-class brand while advancing your career with a leading international recruitment and BPO firm.

You will handle complex inquiries across automotive tech and service scheduling, maintain CRM records, and collaborate with international teams to uphold luxury service standards.

Qualifications

• Native or fluent French (spoken and written) is mandatory.
• Valid EU passport or work permit allowing residency in Greece.
• A genuine passion for the automotive industry and high-end client service.
• Excellent communication skills and ability to convey technical automotive concepts clearly.
• Strong digital literacy and experience with professional customer interaction platforms.

Responsibilities

• Act as the primary brand ambassador for Mercedes-Benz, providing service to automotive clients.
• Manage complex inquiries regarding vehicle technical support, luxury features, and service scheduling via multiple channels.
• Ensure high levels of customer satisfaction by aligning solutions with the prestige and quality standards of the automotive industry.
• Collaborate with international teams to troubleshoot concerns and provide guidance on new vehicle technologies.
• Maintain detailed records in our CRM system to ensure seamless communication across the global automotive network.
• Uphold the Mercedes-Benz legacy of excellence through proactive communication and professional problem-solving.

Skills

French fluency

EU work permit

customer service

communication skills

digital literacy

Job description

Mercier Consultancy Group is seeking dedicated professionals to join our automotive team as French Speaking Customer Experts for Mercedes-Benz in Greece. Represent a world-class brand while advancing your career with a leading international recruitment and BPO firm.

You will handle complex inquiries across automotive tech and service scheduling, maintain CRM records, and collaborate with international teams to uphold luxury service standards.