Czech-Speaking Auto Customer Support — Greece Relocation

Employers from Greece; United States; Remote; USD 13,000 - 20,000; Full time

Benefits offered by this job

Private Health Insurance

Training & Development

Performance Bonus

Two extra salaries

Relocation package

Greek lessons & perks

Job summary

Patrique Mercier Recruitment FR is seeking a Czech-speaking Customer Service Representative for an established automotive company in Greece. The role focuses on supporting Czech-speaking customers across multiple channels and guiding them through the purchase journey.

The ideal candidate has fluent Czech and English, prior customer service experience, strong communication skills, and a genuine interest in automotive products and services.

Qualifications

• Fluent Czech and English (written and spoken).
• Prior customer service experience, preferably in automotive.
• Strong communication and problem-solving skills.

Responsibilities

• Deliver high-quality customer service to Czech-speaking clients via phone, email, and chat.
• Assist customers with inquiries about automotive products, services, and general support.
• Guide clients through the ordering process and provide detailed product information.
• Handle customer complaints professionally, ensuring timely resolution and satisfaction.
• Maintain knowledge of automotive products and company services for accurate information.
• Document all interactions and feedback for quality assurance and continuous improvement.
• Collaborate with sales and technical teams to resolve complex inquiries.

Skills

Czech language

English language

Customer service

Communication skills

Problem solving

CRM software

Microsoft Office

Attention to detail

Automotive product knowledge

Tools

CRM software

Microsoft Office

Job description

Patrique Mercier Recruitment FR is seeking a Czech-speaking Customer Service Representative for an established automotive company in Greece. The role focuses on supporting Czech-speaking customers across multiple channels and guiding them through the purchase journey.

The ideal candidate has fluent Czech and English, prior customer service experience, strong communication skills, and a genuine interest in automotive products and services.