Cycling Specialist: Rider Care & Gear Expert

Specialized Retail East Coast LLC; State College (Centre County); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Health care

Dental

Vision

Health Savings Account

Short and Long Term Disability

Company sponsored life insurance

Optional Term Life Insurance

Optional Critical Illness insurance

Optional Critical Accident insurance

Vacation package

401(k) with match

8 Weeks paid parental leave

Paid company holidays

Employee discounts on all product

Deep partner retail discounts

Fitness & Events Reimbursement

Employee Assistance Program

Commuter Benefits

Job summary

Specialized is seeking a Cycling Specialist at The Bicycle Shop in State College, PA to greet riders, answer questions, and guide purchases. You’ll serve as a brand advocate, help riders find gear, and deliver friendly, knowledge-based service to every guest.

Join a team focused on world-class rider care, performance, and community events. This role involves in-store assistance, periodic remote support, and contributing to a welcoming shopping experience for both local riders and visitors.

Qualifications

• Passion for cycling and the Specialized brand.
• Bike shop experience preferred.
• 1+ years of retail experience preferred.
• Excellent communication with riders and teammates.
• Ability to stand for extended periods; lift at least 50 lbs.

Responsibilities

• Deliver world-class rider service to drive sales and satisfaction.
• Engage riders, assess needs, and offer options.
• Assist in visual merchandising and store cleanliness.
• Maintain dependable attendance and punctuality.
• Stay current on product features through ongoing training.
• Support in-store and remote rider interactions.

Skills

Passion for cycling

Excellent communication

Bike shop experience

Retail experience

Teamwork

Job description

Specialized is seeking a Cycling Specialist at The Bicycle Shop in State College, PA to greet riders, answer questions, and guide purchases. You’ll serve as a brand advocate, help riders find gear, and deliver friendly, knowledge-based service to every guest.

Join a team focused on world-class rider care, performance, and community events. This role involves in-store assistance, periodic remote support, and contributing to a welcoming shopping experience for both local riders and visitors.