Cybersecurity Operations Lead

City of High Point; United States; On-site; USD 93,000 - 126,000; Full time

Job summary

The City of High Point seeks a cybersecurity leader to oversee monitoring, response, and risk management for city systems and residents. You will guide incident response, vulnerability management, and security program delivery while coordinating with IT infrastructure, support, and application teams.

Required is a bachelor’s degree in cybersecurity or related field and five years in IT/security, with CISSP/CISM or similar certifications preferred.

Qualifications

• Completion of a bachelor's degree program at an accredited college or university in cybersecurity, computer information systems, or related field.
• Five (5) years of progressively responsible IT/security experience with direct involvement in security operations, incident response, vulnerability management, or security program administration.
• Valid North Carolina Driver's License.
• Preferred Familiarity with HIPAA/HITECH, CJIS, and PCI.
• Professional certifications such as CISSP, CISM, GCIH, Security+, CEH, or equivalent.
• Experience with SIEM, EDR, vulnerability-management, cloud-security, or identity-governance platforms.
• Experience managing vendor relationships, security tooling lifecycles, and leadership reporting on cyber risk and operational metrics.

Responsibilities

• Leads cybersecurity monitoring and response activities, including triage, containment, eradication, recovery, lessons learned, and cross-team escalation management.
• Oversees vulnerability scanning, risk prioritization, patch coordination, remediation validation, and security exception tracking.
• Develops and maintains incident response runbooks, communication procedures, evidence-handling practices, and recovery coordination steps.
• Coordinates security logging, endpoint protection, identity-related controls, and operational documentation needed to support detection and response capabilities.
• Manages cybersecurity awareness activities, vendor coordination, and operational reporting for ongoing security program performance.
• Defines operational cybersecurity standards, service-level expectations, and performance metrics for leadership review.
• Builds annual security operations plans, including staffing, training, tools, third-party support, and budget recommendations.
• Partners with IT infrastructure, support, and application teams to embed security-by-design, resilience, and change-management practices.
• Supports audit readiness, compliance remediation, and long-range planning for disaster recovery and business continuity capabilities.

Skills

Security operations

Incident response

Vulnerability management

Security program administration

Vendor management

Education

Bachelor's degree in cybersecurity, computer information systems, or related field

Tools

SIEM

EDR

Vulnerability-management tools

Cloud security

Identity governance platforms

Job description

The City of High Point seeks a cybersecurity leader to oversee monitoring, response, and risk management for city systems and residents. You will guide incident response, vulnerability management, and security program delivery while coordinating with IT infrastructure, support, and application teams.

Required is a bachelor’s degree in cybersecurity or related field and five years in IT/security, with CISSP/CISM or similar certifications preferred.