IT Cybersecurity Manager

City of High Point; United States; On-site; USD 93,000 - 126,000; Full time

Job summary

The City of High Point seeks a cybersecurity leader to oversee monitoring, response, and risk management for city systems and residents. You will guide incident response, vulnerability management, and security program delivery while coordinating with IT infrastructure, support, and application teams.

Required is a bachelor’s degree in cybersecurity or related field and five years in IT/security, with CISSP/CISM or similar certifications preferred.

Qualifications

• Completion of a bachelor's degree program at an accredited college or university in cybersecurity, computer information systems, or related field.
• Five (5) years of progressively responsible IT/security experience with direct involvement in security operations, incident response, vulnerability management, or security program administration.
• Valid North Carolina Driver's License.
• Preferred Familiarity with HIPAA/HITECH, CJIS, and PCI.
• Professional certifications such as CISSP, CISM, GCIH, Security+, CEH, or equivalent.
• Experience with SIEM, EDR, vulnerability-management, cloud-security, or identity-governance platforms.
• Experience managing vendor relationships, security tooling lifecycles, and leadership reporting on cyber risk and operational metrics.

Responsibilities

• Leads cybersecurity monitoring and response activities, including triage, containment, eradication, recovery, lessons learned, and cross-team escalation management.
• Oversees vulnerability scanning, risk prioritization, patch coordination, remediation validation, and security exception tracking.
• Develops and maintains incident response runbooks, communication procedures, evidence-handling practices, and recovery coordination steps.
• Coordinates security logging, endpoint protection, identity-related controls, and operational documentation needed to support detection and response capabilities.
• Manages cybersecurity awareness activities, vendor coordination, and operational reporting for ongoing security program performance.
• Defines operational cybersecurity standards, service-level expectations, and performance metrics for leadership review.
• Builds annual security operations plans, including staffing, training, tools, third-party support, and budget recommendations.
• Partners with IT infrastructure, support, and application teams to embed security-by-design, resilience, and change-management practices.
• Supports audit readiness, compliance remediation, and long-range planning for disaster recovery and business continuity capabilities.

Skills

Security operations

Incident response

Vulnerability management

Security program administration

Vendor management

Education

Bachelor's degree in cybersecurity, computer information systems, or related field

Tools

SIEM

EDR

Vulnerability-management tools

Cloud security

Identity governance platforms

Job description

Compensation Range $92,607.68 - $125,693.13

Please note: This job opening may close earlier than the stated date, due to high candidate volume.

Who We Are

At the City of High Point, we celebrate the creator in everyone. Building on our rich cultural history steeped in industrialism and innovation, our employees seek not only to transform themselves, but the world around us. We are collaborators, we are makers, we are visionaries. We invite you to explore the many opportunities to serve our community, by sharing your talents, skills, and expertise. You'll join a diverse team of over 1300 individuals dedicated not just to making a career, but a difference; because what we create in High Point, changes the world!

Our Core Values

• Stewardship: We manage the city’s resources responsibly and make decisions that sustain High Point’s future. In other words, we take care of what we have today to build what we’ll need tomorrow
• Welcoming: We create a friendly, open environment where residents, partners, and visitors feel valued and embraced. We want everyone who connects with High Point to feel welcomed, like they belong here.
• Integrity: We act with honesty, transparency, and ethical responsibility in everything we do. That means doing what’s right – even when no one’s watching. This is how we earn our community’s trust.
• Productivity: We stay focused on results, fostering creativity, innovation, and outside-the-box thinking. We don’t just get things done – we find smarter, better ways to do them.

What We Offer

The City of High Point offers a competitive salary commensurate with education and experience. We also offer generous benefit package for full-time employees which include but are not limited to:

• A guaranteed life-long monthly pension, once vested after 5 years of service
• 401K and 457B Retirement Plans
• PTO earned within first year
• 13 Paid Holidays per year
• Tuition Reimbursement Plan
• Competitive medical, dental, and vision plans effective day one

What You’ll Do

• Leads cybersecurity monitoring and response activities, including triage, containment, eradication, recovery, lessons learned, and cross-team escalation management.
• Oversees vulnerability scanning, risk prioritization, patch coordination, remediation validation, and security exception tracking.
• Develops and maintains incident response runbooks, communication procedures, evidence-handling practices, and recovery coordination steps.
• Coordinates security logging, endpoint protection, identity-related controls, and operational documentation needed to support detection and response capabilities.
• Manages cybersecurity awareness activities, vendor coordination, and operational reporting for ongoing security program performance.
• Defines operational cybersecurity standards, service-level expectations, and performance metrics for leadership review.
• Builds annual security operations plans, including staffing, training, tools, third-party support, and budget recommendations.
• Partners with IT infrastructure, support, and application teams to embed security-by-design, resilience, and change-management practices.
• Supports audit readiness, compliance remediation, and long-range planning for disaster recovery and business continuity capabilities.

Essential Tasks & Responsibilities

• Leads cybersecurity monitoring and response activities, including triage, containment, eradication, recovery, lessons learned, and cross-team escalation management.
• Oversees vulnerability scanning, risk prioritization, patch coordination, remediation validation, and security exception tracking.
• Develops and maintains incident response runbooks, communication procedures, evidence-handling practices, and recovery coordination steps.
• Coordinates security logging, endpoint protection, identity-related controls, and operational documentation needed to support detection and response capabilities.
• Manages cybersecurity awareness activities, vendor coordination, and operational reporting for ongoing security program performance.
• Defines operational cybersecurity standards, service-level expectations, and performance metrics for leadership review.
• Builds annual security operations plans, including staffing, training, tools, third-party support, and budget recommendations.
• Partners with IT infrastructure, support, and application teams to embed security-by-design, resilience, and change-management practices.
• Supports audit readiness, compliance remediation, and long-range planning for disaster recovery and business continuity capabilities.

Qualifications

• Required Formal Education Completion of a bachelor's degree program at an accredited college or university in cybersecurity, computer information systems, or related field.
• Professional Experience Five (5) years of progressively responsible IT/security experience with direct involvement in security operations, incident response, vulnerability management, or security program administration.
• Valid North Carolina Driver's License.
• Preferred Familiarity with HIPAA/HITECH, CJIS, and PCI.
• Professional certifications such as CISSP, CISM, GCIH, Security+, CEH, or equivalent.
• Experience with SIEM, EDR, vulnerability-management, cloud-security, or identity-governance platforms.
• Experience managing vendor relationships, security tooling lifecycles, and leadership reporting on cyber risk and operational metrics.

The work location of this job will be 211 S Hamilton St High Point, North Carolina.

Our Commitments

The City of High Point is dedicated to fostering a work environment that values individuals from all backgrounds and seeks to attract and retain the most qualified partners in service to the citizens of High Point. As an at-will employer, the City allows employees to terminate their employment, or be terminated at any time, with or without cause, as long as it is not prohibited by law. The City of High Point is committed to classifying and compensating its employees fairly for the work they do, weighing both the internal capabilities and the external market. While the job description is not intended to and does not create a contract of employment, we are excited to use this “living document” as a guide for managing performance and positions to ensure job descriptions are reflective of the current work required by the incumbent or expected by any candidate to whom an offer of employment is extended. The City of High Point is committed to providing a safe, comfortable working environment for all employees. To that end, we are proud to comply with all Occupational Safety and Health Administration (OSHA) requirements, as well as make reasonable accommodations to candidates and employees as we are able in accordance with the Americans with Disabilities Act (ADA). Candidates selected for employment must undergo (a.) a drug screening, in accordance with the City’s drug and alcohol policy and (b.) a background screening to determine whether there is any current, pending, or previous charge, conviction or other infraction deemed incompatible with service in the capacity for which the candidate is being hired. In lieu of or in addition to background screening, candidates selected for employment in a position that requires working with children in any capacity must be fingerprinted and undergo a criminal history record check conducted by the North Carolina State Bureau of Investigation. Certain positions are considered so critical to the health and safety of others that a candidate cannot be placed in any such position without passing a pre-placement physical exam. The City offers employment to successful candidates conditioned upon the City’s receipt of satisfactory results from all required screenings, checks, and exams, as applicable. The City of High Point offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, and life insurance. Employees in designated part‑time positions may participate in some of the benefit programs offered to regular full‑time employees. Access the following link to view City of High Point Benefits and links to Benefit sites: Benefits Overview The Benefits Handbook provides a summary of benefits for City of High Point Employees.