Cybersecurity Operations Analyst

quala; Houston (TX); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental and Vision

401(k) with match

Paid time off

10 holidays

Flexible spending account

Health savings account

Life insurance

Employee assistance program

Parental leave

Tuition reimbursement

Job summary

Quala is seeking a Cybersecurity Operations Analyst (L1/L2) to provide day-to-day security support, monitor critical tools, and coordinate with MSSP and SIEM for incident handling. The role involves protection of endpoints, networks, cloud services, and IAM operations from a frontline security perspective.

Ideal candidates bring 4+ years hands-on cybersecurity operations within a broader 5–7 year InfoSec background, plus relevant certifications.

Qualifications

• Bachelor’s degree in CS/IT/Cybersecurity or related field, or equivalent experience.
• 5–7 years in information security, including 4+ years hands-on operations.
• Certifications preferred: CompTIA Security+, CEH, GSEC, CISSP.

Responsibilities

• Provide day-to-day cybersecurity support to the organization.
• Monitor, manage, and support security tools and technology.
• Work with MSSP / SIEM for incident management and escalations.
• Support network and perimeter security (Firewalls, IDS/IPS, VPN).
• Support endpoint security (EDR/AV) and DLP.
• Support cloud security (Google Workspace, Google Cloud, AWS).
• Assist in VAPT, remediation tracking, and corrective action.
• Assist in security incident handling and coordination.
• Support identity and access management (day-to-day ops).
• Monitor security changes, patches, and configuration compliance.
• Work with IT and business teams on security initiatives and projects.
• Maintain thorough documentation and reporting.

Skills

Delinea

Proofpoint

Threat Locker

Netskope

Sentinel One

Cisco Meraki

Fortinet

Active Directory

GPO

Okta

Google Cloud Identity

Microsoft Entra ID

Mobile Device Management

Education

Bachelor's degree

Job description

Location: Onsite/Hybrid - Houston, TX or Tampa, FL

Employment Type: Full-Time

Experience Level: L1 / L2 (Junior to Mid-Level), 5-7 years

About the Role:

We are looking for a dedicated and proactive L1/L2 Cybersecurity Operations Analyst to provide day-to-day security support, monitor and manage critical security technologies, and collaborate with cross-functional teams to protect our organization’s digital assets. In this role, you will serve as a frontline defender, handling routine security operations, incident triage, endpoint protection, and tool administration.

Core Responsibilities:

• Provide day-to-day cybersecurity support to the organization.
• Monitor, manage, and support security tools and technology from a security standpoint.
• Work closely with MSSP / SIEM for incident management and escalations.
• Support network and perimeter security (Firewalls, IDS/IPS, VPN, etc.).
• Support endpoint security and endpoint protection (EDR/AV).
• Support data loss prevention (DLP).
• Support cloud security (Google Workspace, Google Cloud, SaaS, AWS).
• Support O365 security.
• Assist in VAPT, remediation tracking, and corrective action.
• Assist in security incident handling and coordination.
• Support identity and access management (day-to-day operations).
• Monitor security changes, patches, and configuration compliance.
• Work with IT and business teams on security initiatives and projects.
• Maintain thorough documentation and reporting.

Must Have Skills & Technical Experience:

Candidates must possess hands-on knowledge and experience with the following platforms and tools:

• Delinea, Proofpoint, Threat Locker, Netskope, Sentinel One, CISCO Meraki, Fortinet
• Active Directory & GPO, Fortinet firewall, Okta, Google Cloud Identity, Microsoft Entra ID, Mobile Device Management

Qualifications & Requirements:

• Education: Bachelor’s degree in computer science, Information Technology, Cybersecurity, or a related field (or equivalent practical work experience).

Experience:

• 5-7 years of total experience in an Information Security support role including 4+ years of hands‑on cybersecurity operations experience.
• Certifications (Preferred): CompTIA Security+, CEH, GSEC, CISSP or equivalent security certifications.
• Soft Skills: Strong analytical and troubleshooting skills combined with clear technical communication and a proactive problem‑solving mindset. Excellent written and verbal communication skills, and the ability to work effectively in a fast‑paced team environment.

DCI Benefits:

• Medical, Dental and Vision Insurance
• 401(k) with generous employer match
• Paid time off
• 10 Paid holidays
• Flexible spending account
• Optional Health savings account & Flexible spending account
• Life insurance
• Employee assistance program
• Parental leave
• Referral program
• Tuition reimbursement