Cybersecurity & IT Service Desk Intern (Hybrid)

Wayne State University; City of Albany (NY); Híbrido; USD 28.000 - 39.000; Tempo integral

Resumo da vaga

NYSTRS in Albany offers an Information Technology Intern position within the IT Infrastructure & Operations Department. This internship provides hands-on experience on security, service desk support, workstation setup, and documenting procedures, with a hybrid work arrangement at our Albany headquarters.

Candidates must be enrolled in a bachelor’s or master’s program (cybersecurity, CS, BIS or related) with at least one semester remaining and be a rising junior/senior or graduate student by

Qualificações

• Currently enrolled in a full-time bachelor’s or master’s degree program in cybersecurity, computer science, business information systems, computer information systems, or closely related major with at least one semester remaining to complete all degree requirements.
• Must be a rising junior, rising senior, or graduate student by Summer 2027.

Responsabilidades

• Assist users with basic hardware, software, and account-access issues
• Set up and configure workstations, peripherals, and standard applications
• Help document troubleshooting steps and update internal knowledge articles
• Monitor security alerts dashboards and help identify basic suspicious activity
• Assist with vulnerability scans, log reviews, and security tool updates
• Help prepare simple security awareness materials or assist in incident documentation

Conhecimentos

Networking concepts

Cybersecurity principles

Communication skills

Team collaboration

Formação

Enrolled in Bachelor's or Master's in cybersecurity/CS/BIS

Descrição da vaga

NYSTRS in Albany offers an Information Technology Intern position within the IT Infrastructure & Operations Department. This internship provides hands-on experience on security, service desk support, workstation setup, and documenting procedures, with a hybrid work arrangement at our Albany headquarters.

Candidates must be enrolled in a bachelor’s or master’s program (cybersecurity, CS, BIS or related) with at least one semester remaining and be a rising junior/senior or graduate student by