Cybersecurity Field Engineer

Emerson Japan, Ltd.; Cranberry Township (Butler County); In loco; USD 70.000 - 95.000; Tempo pieno

Descrizione del lavoro

Emerson is seeking a Cybersecurity Field Engineer based at our Cranberry Township, PA headquarters to support installation, service, and maintenance of cybersecurity products for power and water solutions. You will engage in engineering tasks, customer relations, and field testing to safeguard critical infrastructure.

The role emphasizes training, hands-on product knowledge, and collaboration with senior engineers to resolve complex issues while delivering high customer satisfaction.

Competenze

• Bachelor’s degree in engineering, computer science, or a related technical field
• 0-2+ years of relevant experience
• Be able to travel up to 80% of the time
• Strong communication and customer service skills
• Legal authorization to work in the United States without sponsorship now or in the future

Mansioni

• Gain knowledge on Emerson products through training and hands-on experience
• Analyze and solve engineering problems related to cybersecurity systems
• Assist in complex engineering assignments under supervision
• Develop and maintain good customer relationships focusing on satisfaction
• Participate in writing, reviewing, and revising field procedures
• Participate in team assignments for problem resolution and product testing
• Provide complete and timely reports on activities and customer feedback

Conoscenze

Travel up to 80%

Strong communication

Customer service

Formazione

Bachelor’s degree in engineering or CS

Strumenti

CCNA

GICSP

Descrizione del lavoro

If you are a Cybersecurity professional looking for an opportunity to grow your career, Emerson’s Power and Water Solutions team would like to hear from you! Based at our headquarters office in Cranberry Twp, PA, as a Cybersecurity Field Engineer, you’ll play a crucial role in helping protect critical infrastructure in the power and water industries. In this position, you will perform a variety of cybersecurity engineering functions related to the installation, service, and maintenance of Emerson’s cybersecurity products.

In This Role, Your Responsibilities Will Be:

• Gain significant knowledge on company products through existing training programs, hands-on experience, and individual concerted effort
• Analyze and solve engineering problems associated with our cybersecurity systems
• Assist in carrying out complex engineering assignments under the direction of more senior field engineers
• Develop and maintain good customer relationships with a focus on delivering total customer satisfaction
• Participate in the writing, review, and revision of field related and/or operational procedures
• Participate in team assignments aimed at problem resolution, project/product familiarization, and product testing and evaluation
• Provide complete and timely reports on all activities with emphasis on defining problems encountered, services rendered, and customer reaction to the supplied product and services
  

Who You Are:

You understand the importance and interdependence of internal customer relationships, you scan the environment for new technical skills, knowledge, or capabilities that can benefit business or personal performance and you know to prepare for unexpected outcomes and try different solutions.

For This Role, You Will Need:

• Bachelor’s degree in engineering, computer science, or a related technical field, or equivalent combination of education and experience
• 0-2+ years of relevant experience
• Be able to travel up to 80% of the time
• Strong communication and customer service skills
• Legal authorization to work in the United States without sponsorship now or in the future
  

Preferred Qualifications That Set You Apart:

• 5+ years of relevant experience
• CCNA, GICSP or equivalent certification
• Experience working in the industrial control system industry (ICS)
• Exposure to cybersecurity principles or related coursework
  

Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We champion an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our dedication to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

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