Cyber Watch Team Analyst — 24/7 Incident Response (TS/SCI)

Agile Defense, LLC; Quantico (VA); On-site; USD 80,000 - 85,000; Full time

Job summary

Agile Defense, LLC seeks a NAVY/Watch Team Analyst to provide 24x7 real-time analysis and incident response for the Client's Enterprise Network at Quantico, VA. The role requires Top Secret / SCI clearance and IAM Level I certification, with at least 3 years on an operations team.

You will monitor events, generate reports, and advise leadership while working in a fast-paced, shift-based environment in a general office setting.

Qualifications

• 3 Years related Watch Analyst experience.
• Knowledge of ITSM tools (BMC Remedy, SharePoint, and event management).
• Troubleshooting methodologies for networking, servers, and applications.
• Ability to work in a high-pressure, 24x7x365 shift-based environment.
• Strong analytical and problem-solving skills.
• Good communication and interpersonal skills.
• Ability to follow policies and procedures.

Responsibilities

• Monitor, detect, and take immediate action on events and incidents as they occur on the network.
• Identify problems and take appropriate actions based on Operations Watch Team operating procedures.
• Create formal reports and assign work requests to the proper group.
• Collect and analyze events and incidents from multiple sources, correlating information between IT management tools.
• Advise the Operations Officer on the best business processes to achieve desired results.
• Manage, track, and file all information that the Client receives and produces.
• Assist in the creation and distribution of on-demand Situation Reports.
• Create a Daily Turnover Log entry in accordance with Watch SOPs.
• Serve as an action officer with knowledge of Cyber Incident response, event management, incident management, and change management.
• Organize all client data based on team procedures.
• Filter information quickly and easily to gain important information necessary for the Client to make decisions.
• Provide Watch Team reports as needed.
• Provide Executive level Watch Team briefings on behalf of the client.

Skills

Watch Analyst experience

ITSM tools

Troubleshooting networking

24x7 shift work

Analytical skills

Communication skills

Policy adherence

Education

IT/business processes background

Tools

BMC Remedy

SharePoint

Remedy ticketing

Job description

Agile Defense, LLC seeks a NAVY/Watch Team Analyst to provide 24x7 real-time analysis and incident response for the Client's Enterprise Network at Quantico, VA. The role requires Top Secret / SCI clearance and IAM Level I certification, with at least 3 years on an operations team.

You will monitor events, generate reports, and advise leadership while working in a fast-paced, shift-based environment in a general office setting.