Cyber Threat Detection & Incident Response Lead

Infosys Technologies; Tempe (AZ); On-site; USD 107,000 - 139,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid holidays

Job summary

Infosys seeks an Infrastructure Consultant 3 to drive IT incident management and infrastructure improvements. You will handle incidents end-to-end, perform root-cause analysis, and ensure SLA compliance while coordinating with SOC, IR, and business teams.

The role requires experience in ITSM tooling and regulatory reporting, with collaboration across multiple vendors and stakeholders to deliver secure, scalable solutions.

Qualifications

• Experience in incident handling with recognized frameworks such as NIST.
• Understanding of cyber incident lifecycle from detection to closure.
• Ability to coordinate with SOC, incident response, and business teams.
• Proven ability to translate technical events for leadership audiences.

Responsibilities

• Manage incidents with root-cause analysis and SLA adherence.
• Evaluate IT infrastructure, identify gaps, and propose enhancements.
• Develop scalable, secure IT infrastructure solutions.
• Implement change management protocols to minimize risk.
• Collaborate with cross-functional teams across vendors and projects.

Skills

Incident handling

NIST framework

Cyber incident lifecycle

Executive communication

Regulatory reporting

Stakeholder management

ITSM tooling

Jira

Education

Bachelor’s degree or foreign equivalent

Tools

ITSM platforms

Job description

Infosys seeks an Infrastructure Consultant 3 to drive IT incident management and infrastructure improvements. You will handle incidents end-to-end, perform root-cause analysis, and ensure SLA compliance while coordinating with SOC, IR, and business teams.

The role requires experience in ITSM tooling and regulatory reporting, with collaboration across multiple vendors and stakeholders to deliver secure, scalable solutions.