Cyber Technician (Server Administrator) with Security Clearance

People, Technology & Processes, LLC; Fort Knox (KY); On-site; USD 95,000 - 102,000; Full time

Job summary

People, Technology & Processes, LLC seeks a Cyber Technician (Server Administrator) for Fort Knox, KY. This role demands a SECRET clearance and hands-on server, desktop, and cybersecurity support in a DoD setting. Responsibilities cover ticketing, system updates, STIG compliance, and incident response.

You will document changes, draft RMF artifacts, and assist in designing secure systems while keeping rigorous government documentation. Strong communicators with DoD experience thrive here.

Qualifications

• High school diploma required.
• IAT Level II certification (Security+ CE, CCNA Security, CySA+, etc.).
• 3+ years of cybersecurity, systems administration, or network security support.
• Experience with DoD STIGs, RMF artifacts, AESMP/ITSM ticketing.
• Knowledge of NIPR/SIPR, remote support tools, and endpoint protection.
• Strong analytical, documentation, and communication skills.

Responsibilities

• Respond to AESMP/ITSM trouble tickets and service requests.
• Perform system updates, STIG compliance, and patching on Windows.
• Provide touch labor and remote support for end-user devices across NIPR/SIPR networks.
• Track, assign, and resolve ITSM work orders; document changes.
• Assist in diagnosing cyber incidents and coordinate with network and application teams.
• Review, draft, and update SOPs, TTPs, RMF artifacts for government submission.
• Establish repeatable procedures to improve security posture.
• Provide guidance on cybersecurity policies to NEC staff and end-users.
• Support system design, planning, and installation with proper docs.
• Recommend system modifications to reduce user problems.
• Prepare daily or weekly progress reports and update ITSM records.

Skills

Cybersecurity

Systems administration

Documentation

Communication

Education

High school diploma

IAT Level II certification

Tools

DoD STIGs

AESMP/ITSM

Active Directory

Vulnerability patching

Job description

Position Title: Cyber Technician (Server Administrator) Location: Fort Knox, KY Clearance Type: SECRET Compensation: $95K-$102K
Responsibilities include (but are not limited to):

• Respond to AESMP/ITSM trouble tickets and service requests related to server administration, desktop/laptop support, and cybersecurity issues.
• Perform system updates, software installations, STIG compliance, and vulnerability patching on Windows systems and servers.
• Provide touch labor and remote support for end-user devices (desktops, laptops, printers, storage devices) across NIPR/SIPR networks.
• Track, assign, and resolve ITSM work orders; document all materials, time, and system changes within ticketing tools.
• Assist in diagnosing and resolving cyber-related incidents and coordinate with network and application teams as needed.
• Review, draft, and update SOPs, Technical Training Plans (TTPs), and RMF artifacts for submission to the Government for approval.
• Establish repeatable technical procedures to resolve recurring issues and improve security compliance posture.
• Provide guidance to NEC staff, IMOs, and end-users regarding cybersecurity policies and best practices.
• Support system design, planning, and installation for new or existing systems while ensuring proper documentation.
• Recommend system modifications to reduce user problems or mitigate cyber vulnerabilities.
• Prepare daily or weekly progress reports and update ITSM records accordingly. Qualifications: Education and Certifications:
• High school diploma required.
• IAT Level II certification (e.g., Security+ CE, CCNA Security, CySA+, etc.) Knowledge and Experience:
• 3+ years of experience in cybersecurity, systems administration, or network security support
• Proficiency with DoD STIGs, RMF artifacts, and AESMP/ITSM ticketing systems
• Knowledge of NIPR/SIPR systems, remote support tools, and endpoint protection solutions
• Strong analytical, documentation, and communication skills
• Windows client and server administration experience Desired Qualifications:
• Experience supporting NECs or Army network environments
• Familiarity with ICAN systems, DoD vulnerability management tools (e.g., ACAS, HBSS), and compliance scanning
• Exposure to virtualized environments, Group Policy, and patch deployment tools
• Understanding of enterprise Active Directory structure and permissions management