Cyber Services Projects Lead - 3-6 Month Contract

Beazley Group; United States; Remote; USD 110,000 - 150,000; Part time

Job summary

Beazley Security is seeking a Cyber Services Operations Project Manager for a 3-6 month contract to drive planning, execution, governance, and coordination of key internal projects. You will onboard outsourced services for ticket triaging and coordinate process improvements in Zendesk, serving as a bridge among CyberServices leadership, contractors, and internal teams.

The role requires 5+ years in PM/PMO, strong governance knowledge, and proficiency with PM tools; excellent communication and

Qualifications

• Bachelor's degree in Business, Information Technology, Cyber security, Project Management, or related field.
• 5+ years of project management or PMO experience.
• Experience supporting cyber security, technology, consulting, or professional services engagements.
• Strong understanding of project management methodologies and governance frameworks.
• Experience with project management platforms such as Scoro, OpenAir, Jira, Monday.com, Smartsheet, or Microsoft Project.
• Exceptional organizational, communication, and stakeholder management skills.

Responsibilities

• Manage the full lifecycle of internal projects.
• Onboarding of a managed service for customer service ticket triaging.
• Coordinate process changes and efficiency improvements in CyberServices’ ticketing platform (Zendesk).
• Lead client journey workflow design and improvements.
• Oversee initiation, planning, execution, monitoring, and closure activities.
• Develop and maintain project schedules, work plans, milestones, and deliverables.
• Monitor risks, dependencies, issues, and change requests.
• Facilitate status meetings and provide regular updates.
• Ensure projects are delivered on time, within scope, and within budget.
• Build strong relationships with Cyber Services leadership, consultants, technical teams, and other internal stakeholders.
• Prepare executive reporting, dashboards, and portfolio updates.
• Escalate risks and issues while driving resolution.
• Produce accurate and timely project status reports; support governance reviews.

Skills

Project management

Stakeholder management

Communication

Organizational skills

Education

Bachelor's degree in Business, Information Technology, Cyber security, Project Management, or related field

Tools

Scoro

OpenAir

Jira

Monday.com

Smartsheet

Microsoft Project

Job description

Beazley Security is seeking a Cyber Services Operations Project Manager for a 3-6 month contract to drive planning, execution, governance, and coordination of key internal projects. You will onboard outsourced services for ticket triaging and coordinate process improvements in Zendesk, serving as a bridge among CyberServices leadership, contractors, and internal teams.

The role requires 5+ years in PM/PMO, strong governance knowledge, and proficiency with PM tools; excellent communication and