Cyber Security Liaison/Information Security Analyst - 304665

Delaware Nation Industries; Bath Township (OH); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

"TEMPEST security program"

Job summary

Delaware Nation Industries seeks a Senior Information Security Analyst / Cybersecurity Liaison to provide comprehensive security support for government clients, maintain IT systems, and lead TEMPEST-compliant security efforts.

You will act as ISSO/Cybersecurity Liaison, manage asset inventories, and handle documentation, with a focus on secure networking, user training, and customer service excellence in a government environment.

Qualifications

• Experience in government inventory management and classified systems.
• Strong customer service mindset and technical expertise.
• Security and compliance responsibilities including TEMPEST.

Responsibilities

• Provide first-level end-user technical support, ensuring timely issue resolution.
• Install, configure, and troubleshoot various computer hardware and software components.
• Maintain and support printers, VoIP telephones, and video telecommunication systems (VTC).
• Establish and maintain secure network connectivity.
• Manage IT asset inventory, ensuring accurate tracking and documentation.
• Act as an ISSO and Cybersecurity Liaison, ensuring compliance with security policies.
• Prepare and submit required documentation, including appointment letters and access requests.
• Conduct user training to enhance security awareness and best practices.
• Maintain excellent customer relations and uphold compliance with established security procedures.

Skills

Customer service mindset

Analytical thinking

Communication skills

Problem-solving

Networking knowledge

Tools

Ticketing systems

IT asset management software

Job description

Job Title

Senior Information Security Analyst / Cybersecurity Liaison

Job Summary

The Senior Information Security Analyst / Cybersecurity Liaison provides comprehensive technical support to government clients, ensuring the security, efficiency, and compliance of IT systems. This role is responsible for maintaining computer systems, printers, VoIP telephones, user accounts, and video telecommunication systems. Additional responsibilities include serving as an Information Systems Security Officer (ISSO) and Cybersecurity Liaison, managing IT asset inventory, and handling documentation submissions such as appointment letters and access requests. A strong customer service mindset, technical expertise, and experience in government inventory management and classified systems are essential for success in this role.

Key Responsibilities

• Provide first-level end-user technical support, ensuring timely issue resolution.
• Install, configure, and troubleshoot various computer hardware and software components.
• Maintain and support printers, VoIP telephones, and video telecommunication systems (VTC).
• Establish and maintain secure network connectivity.
• Manage IT asset inventory, ensuring accurate tracking and documentation.
• Act as an ISSO and Cybersecurity Liaison, ensuring compliance with security policies.
• Prepare and submit required documentation, including appointment letters and access requests.
• Conduct user training to enhance security awareness and best practices.
• Maintain excellent customer relations and uphold compliance with established security procedures.

Equipment/Systems Knowledge

Frequent use of computers, printers, and various software applications. Proficiency with Microsoft Office Suite, ticketing systems, and IT asset management software. Experience managing secure network infrastructures in alignment with TEMPEST standards.

Competencies & Skills

Superior attention to detail and accuracy. Strong analytical and problem-solving skills. Excellent listening and communication abilities. Technical proficiency in computer hardware, software, and networking. Ability to multi-task, prioritize, and work independently in a secure environment.

Work Environment & Physical Demands

Operates primarily in an office setting. Routinely uses standard office equipment such as computers, phones, and printers. May require lifting computer equipment, using ladders, walking large office buildings, and handling IT-related shipments.

Position Type & Work Schedule

Full-time, exempt position. Standard work hours: Monday through Friday, regular business hours. Additional hours may be required to ensure program performance.

Travel Requirements

Primarily local travel for user support.

Security & Compliance Responsibilities

Manage and sustain secure network infrastructures per TEMPEST standards. Perform comprehensive risk assessments and vulnerability testing to ensure compliance with security protocols. Develop and facilitate TEMPEST security training programs to educate personnel on secure handling of classified information. Oversee the documentation and reporting of TEMPEST compliance for audits and regulatory inspections.

About the Opportunity

This role is ideal for a highly skilled cybersecurity professional who excels in IT security, compliance, and customer support within a government setting.