Cyber Security Lab Technician ( On site in New York Office)

Trustwave; New York (NY); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health insurance

401(k) match

PTO

FSA / HSA

EAP

Training

Adoption assistance

Job summary

LevelBlue’s New York City office seeks a Cyber Security Lab Technician to join the DFIR team on-site. You will perform forensic imaging, evidence documentation, and intake, contributing to client investigations and data preservation.

The role requires a Bachelor's degree in IT/Cyber Security (or equivalent) and familiarity with standard forensic tools. Candidates must be able to lift up to 50 pounds and coordinate with a skilled team in a fast-paced environment.

Qualifications

• Bachelor's degree or equivalent experience in IT or cybersecurity.
• Experience with industry-standard data collection tools preferred.
• Proficient in Microsoft Outlook, Word, Excel; browser skills.

Responsibilities

• Forensic analysis, imaging and documentation, intake of client property.
• Maintain chain of custody and secure storage of evidence.
• Assist forensic examiners by conducting analyses.
• Maintain proficiency with industry standard tools.
• Lab management and administrative tasks for the DF lab.
• Support on-site lab operations and equipment connectivity.

Skills

Excellent written and verbal komunik?

Attention to detail

Manage multiple priorities

Education

Bachelor's degree in Information Technology, IT Security/Cyber Security, a related field or equivalent years of industry experience

Tools

CelleBrite

LogicCube Forensic Falcon

Magnet GreyKey

Job description

LevelBlue reduces risk and builds lasting resilience so organizations can innovate and advance their mission with confidence. As the world's most analyst-recognized and largest pure-play managed security services provider, LevelBlue elevates client outcomes that matter: stronger defense, faster response, and sustained business continuity. LevelBlue combines AI-powered security operations, advanced threat intelligence, and elite human expertise to provide the most comprehensive portfolio of strategic advisory, managed security, offensive security, and incident response services.

Cyber Security Lab Technician

This is an on-site position, based in our New York City office.

What the day will look like

As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions for our digital forensics practices.

Responsibilities

• Duties will include forensic analysis, imaging and documentation, the intake of client property, creation of evidence listings, secure storage of evidence, transfer of evidence, destruction of evidence, and maintenance of up-to-date database records.
• Client data preservation and Forensic Analysis Document and preserve data from electronic data sources using forensic imaging techniques on various media including laptop and desktop computers, servers, and mobile devices.
• Support forensic examiners by conducting forensic analysis.
• Maintain proficiency with industry standard tools and practices.
• Maintain a high level of professionalism in all areas of performance.
• Develop and broaden forensic skill set through outside training and research.
• Evidence Handling and database maintenance Assist in management onsite of all evidence.
• Assist in maintenance of highly organized and secure evidence room.
• Receive incoming evidence from clients or third parties and initiate Chain of Custody records.
• Locate evidence as needed.
• Track evidence through hard copy Chain of Custody records.
• Assist in client property return during and at the end of a case.
• Create new evidence listings in the database for all media associated by matter.
• Ensure up-to-date database that reflects the correct location and assignment of all evidence.
• Assist in periodic checks of all evidence to ensure accuracy in database listings.
• Conduct searches and create reports using the evidence database listings.
• Lab Management and maintenance and administrative tasks Support in lab operations, such as assigning workstations, troubleshooting workstation access, including connectivity issues.
• Support forensic examiners by connecting/disconnecting evidence and drives when requested.
• Administrative responsibilities and special projects for the Digital Forensics lab as directed by the Managing Director.
• This role is an in-person/in-office role to support the DFIR and operations team.

Skills and experience that will lead to success

• Education: Bachelor's degree in Information Technology, IT Security/Cyber Security, a related field or equivalent years of industry experience.
• Exposure to industry standard data collection tools such as CelleBrite, LogicCube Forensic Falcon, Magnet GreyKey, etc. is preferred.
• Comfort with Microsoft Outlook, Word, Excel, and browser software.
• Excellent written and verbal communication skills.
• Perform highly detailed work with clear goals and minimal direction.
• Able to manage multiple priorities with flexibility and enthusiasm.
• Work effectively and professionally with others.
• General knowledge of computer hardware terminology preferred.
• Able to lift 50 pounds on a daily basis.

Why Join LevelBlue?

At LevelBlue, you're not just an employee—you're part of a team making a real difference in the world of cybersecurity. We foster a culture of innovation and creativity where your contributions are valued, and you'll have the support and resources to grow and thrive.

Benefits and Perks

• Comprehensive medical, dental, and vision insurance.
• 401(k) with employer matching.
• Generous paid time off and holidays.
• Flexible spending accounts and health savings accounts.
• Employee assistance programs.
• Training and development opportunities.
• Adoption assistance program.

This role is open to candidates legally authorized to work in the United States.

At LevelBlue, we support flexible work and bring people together in person for key moments based on role, team, and business needs.

LevelBlue is committed to a culture of respect, inclusion, and equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other status protected under applicable law.

To all agencies: Please do not contact LevelBlue employees outside of the Talent Acquisition team. LevelBlue's policy is to only accept resumes from agencies through its approved agency process and with a valid agreement in place. Any resume submitted outside this process will be considered the property of LevelBlue, and no fee will be paid if a candidate is hired from such a submission.

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