Cyber Operations Analyst II — Top Secret Clearance

General Dynamics IT; Washington (District of Columbia, WA); On-site; USD 117,000 - 158,000; Full time

Benefits offered by this job

Total Rewards package

Job summary

General Dynamics IT seeks a Cyber Operations Analyst II to support a DHS agency's national cyber operations center. You will receive, triage, route, and track cyber incidents, maintaining situational awareness and supporting shift transitions.

You will help adopt AI-assisted triage tools, validate outputs, and provide feedback to improve effectiveness in daily operations. This role requires TS clearance and on-site work in DC.

Qualifications

• Degree, certification, or technical training in Cybersecurity, IT, Computer Science, or a related field.
• 3+ years of experience in cyber operations, SOC, incident management, or watch floor environments.
• Experience with incident triage, escalation, and ticket/case management systems.
• Working knowledge of networking, common attack techniques, and MITRE ATT&CK.
• Strong written communication skills for reports and notifications.
• Ability to work assigned shifts and support surges when required.
• Active Top Secret clearance with eligibility for TS/SCI access.
• Ability to work onsite at DHS Headquarters and other National Capital Region locations.

Responsibilities

• Event intake, triage and routing: receive incident reports and requests through the center's intake process.
• Triage and categorize events using established procedures and escalation criteria.
• Route events to appropriate teams and track through resolution.
• Maintain accurate case records and classification markings.
• Monitor operational feeds, dashboards, and collaboration tools for situational awareness and shift operations.
• Support surge/crisis response, leadership reporting, and turnover packages.
• Coordinate with government, critical infrastructure, and private-sector partners.
• Prepare and track stakeholder notifications and cross-functional response efforts.
• Apply data quality and governance standards to incident records and escalations.
• Follow and maintain SOPs and playbooks, review AI triage outputs for errors.

Skills

Incident Management

Situational Awareness

Systems Development

Technical Training Certifications

Education

Cybersecurity/IT/CS degree

Tools

SIEM

SOAR

ServiceNow

Palantir Foundry

Job description

General Dynamics IT seeks a Cyber Operations Analyst II to support a DHS agency's national cyber operations center. You will receive, triage, route, and track cyber incidents, maintaining situational awareness and supporting shift transitions.

You will help adopt AI-assisted triage tools, validate outputs, and provide feedback to improve effectiveness in daily operations. This role requires TS clearance and on-site work in DC.