Cyber Incident & Process Assurance Analyst — On-Site DC

Peraton; Washington (District of Columbia); On-site; USD 86,000 - 138,000; Full time

Job summary

Peraton is seeking an experienced Case Management - Mid-level Process Assurance Analyst for its Federal Strategic Cyber sector, located at DHS HQ in Washington, DC (On-Site). You will lead incident management processes, triage and track records, and coordinate across teams to support cyber, physical, and communications incident reporting.

This role requires a BS/BA with 5+ years of related experience (or MS/MA with 3 years), U.S.

Qualifications

• BS/BA with 5 years of related experience or MS/MA with 3 years; PhD acceptable.
• Additional 4 years of experience may be considered in lieu of degree.
• Demonstrated ability to lead projects and deliver solutions.

Responsibilities

• Lead small projects with manageable risks and resource requirements.
• Interact with senior customer personnel on significant matters.
• Coordinate activity across organizational lines.
• Develop the overarching process of receiving, triaging, assigning, tracking, closing, and finalizing the record of reported incidents.
• Draft organizational documentation such as Concept of Operations, Standard Operating Procedures, Work Instructions, etc.
• Ensure tactical implementation of the incident reporting processes, staffing, and technologies.
• Identify opportunities to increase the efficacy of cyber incident report handling and workflows.
• Document challenges, coordinate across teams to identify opportunities for process improvement, and recommend solutions to ensure incident reporting apparatus success.
• Understand cyber, physical, and communications incident trend analysis and reporting functions.
• Correlate and associate potential threat activities to inform senior decision makers.
• Ensure timely and effective response to internal and external mission partners.
• Validate the appropriate incident escalation and reporting procedures.
• Seek to improve the quality, productivity, and sharing of information pertaining to the incident reporting life cycle.

Skills

Project leadership

Customer interaction

Technical writing

Analytical thinking

Education

BS/BA +5 years exp

MS/MA/PhD +3 years exp

Experience in lieu of degree

Tools

Remedy

ServiceNow

Job description

Peraton is seeking an experienced Case Management - Mid-level Process Assurance Analyst for its Federal Strategic Cyber sector, located at DHS HQ in Washington, DC (On-Site). You will lead incident management processes, triage and track records, and coordinate across teams to support cyber, physical, and communications incident reporting.

This role requires a BS/BA with 5+ years of related experience (or MS/MA with 3 years), U.S.