CX & Research Ops Analyst — Data-Driven & Agile (6 Months)

OG Consulting, Inc.; New York (NY); On-site; USD 65,000 - 85,000; Full time

Job summary

OGC is seeking a Market Research Analyst to join during a high-volume period. You will act as a critical link between Operations, Research, and UX teams, coordinating research activities, supporting project execution, and ensuring insights move from discovery to implementation.

This 6-month role emphasizes data validation, report generation, and cross-functional delivery. The ideal candidate has 2–4 years in research operations or CX-related analytics, strong survey design knowledge, and

Qualifications

• 2–4 years of experience in an analyst role spanning research operations, CX, market research, or UX data validation.
• Strong knowledge of primary and secondary research methodologies, survey design, and UX research principles.
• Advanced Excel and enterprise research/CX platform proficiency.

Responsibilities

• Operational Bridge: Serve as a central liaison connecting Operations, UX, and Research teams to align project goals and streamline workflows.
• Workstream & Data Management: Execute daily research workstreams, pull routine dataset reports, and validate survey and data outputs using Excel and internal tool.
• Cross-Functional Multitasking: Manage competing priorities and switch gears smoothly between different research and operations tasks during high-volume periods.
• Data Quality & Reporting: Review data for accuracy, synthesize findings into clear reports, and share actionable recommendations with stakeholders.

Job description

OGC is seeking a Market Research Analyst to join during a high-volume period. You will act as a critical link between Operations, Research, and UX teams, coordinating research activities, supporting project execution, and ensuring insights move from discovery to implementation.

This 6-month role emphasizes data validation, report generation, and cross-functional delivery. The ideal candidate has 2–4 years in research operations or CX-related analytics, strong survey design knowledge, and