Quantitative UX Researcher for Data-Driven CX

OGC Global; Boston (MA); On-site; USD 110,000 - 140,000; Full time

Job summary

OGC Global is a boutique research and consulting agency focused on data-driven strategy and CX program design. We seek a researcher passionate about understanding users through data to support our e-commerce product group during significant releases.

You will design experiments, perform survey research, and translate findings into actionable recommendations, collaborating with product, design, and marketing teams in a fast-paced environment.

Qualifications

• 2–4+ years of quantitative UX or market research in software/digital products.
• Strong background in experimental design and statistics (hypothesis testing, significance, sample size).
• Hands-on survey research; familiarity with survey platforms is a plus.
• Proficiency with Excel, R or Python for analyses.
• Data storytelling and clear presentation to stakeholders.

Responsibilities

• Design and execute experiments (A/B tests) to support product decisions for the e-commerce group.
• Determine sample sizes and appropriate statistical tests for research questions.
• Recommend experimental approaches for business or product problems.
• Conduct quantitative survey research: design, fielding, and analysis.
• Collaborate with designers, product managers, and marketers.
• Support CX measurement programs: survey execution and longitudinal reporting.
• Triangulate findings with data scientists across data sources.
• Translate data into clear presentations and actionable recommendations.

Skills

Experimental design

Statistics

Survey research

Data storytelling

Presentation decks

Tools

Excel

R

Python

Job description

OGC Global is a boutique research and consulting agency focused on data-driven strategy and CX program design. We seek a researcher passionate about understanding users through data to support our e-commerce product group during significant releases.

You will design experiments, perform survey research, and translate findings into actionable recommendations, collaborating with product, design, and marketing teams in a fast-paced environment.