CX Product Insights Lead, Packaging Research

Kraft Heinz, Inc.; Glenview (IL); Hybrid; USD 104,000 - 130,000; Full time

Benefits offered by this job

Bonus

Job summary

Kraft Heinz in Glenview, IL seeks a Principal Scientist for CX Product Insights to architect end-to-end consumer experience learning plans from exploration to launch. You will translate consumer needs into packaging experience requirements and influence cross-functional teams to make consumer-centric decisions.

The role emphasizes methodological rigor, leadership across multiple brands, and collaboration with internal and external partners to accelerate innovative packaging solutions.

Qualifications

• Bachelor’s degree minimum in a relevant field; advanced degree preferred.
• 6+ years in consumer/product research or applied insights for product development.
• Expertise in CX research methods and end-to-end study design.

Responsibilities

• Provide CX technical leadership for CX learning plans across lifecycles.
• Coach teams and standardize best practices in a matrix organization.
• Lead stakeholder readouts with clear, actionable implications.

Skills

CX research methods

Study design

Quantitative analysis

Cross-functional leadership

Synthesis & storytelling

Education

Bachelor's degree in related field

Advanced degree preferred

Tools

Survey platforms

BI dashboards

Statistical analysis tools

Job description

Kraft Heinz in Glenview, IL seeks a Principal Scientist for CX Product Insights to architect end-to-end consumer experience learning plans from exploration to launch. You will translate consumer needs into packaging experience requirements and influence cross-functional teams to make consumer-centric decisions.

The role emphasizes methodological rigor, leadership across multiple brands, and collaboration with internal and external partners to accelerate innovative packaging solutions.