CX & Market Insights Analyst — Research Ops Bridge

OG Consulting, Inc.; United States; Remote; USD 55,000 - 75,000; Full time

Job summary

OG Consulting, Inc. is seeking a Market Research Analyst to support a telecommunications client during a high-volume period. This 6-month role bridges Operations, Research, and UX, coordinating activities and ensuring insights move from research to implementation.

Responsibilities include managing daily research workstreams, validating data, and delivering clear, actionable reports. Strong Excel skills and CX/UX knowledge are essential for success.

Qualifications

• 2–4 years of experience in an analyst role spanning research operations, CX, market research, or UX data validation.
• Strong practical knowledge of primary and secondary research methodologies, survey design, and UX research principles.
• Clear, articulate verbal and written communication with ability to present dataset insights to diverse teams.
• Outstanding organizational skills with ability to manage multiple deadlines and adapt to shifting priorities.

Responsibilities

• Serve as a central liaison connecting Operations, UX, and Research teams to align project goals and streamline workflows.
• Execute daily research workstreams, pull routine dataset reports, and validate survey and data outputs using Excel and internal tools.
• Manage competing priorities and switch gears smoothly between different research and operations tasks during high-volume periods.
• Review data critically to ensure accuracy, synthesize findings into clear reports, and share actionable recommendations with stakeholders.

Skills

Data analysis

Cross-functional collaboration

Project management

Communication skills

Tools

Microsoft Excel

Job description

OG Consulting, Inc. is seeking a Market Research Analyst to support a telecommunications client during a high-volume period. This 6-month role bridges Operations, Research, and UX, coordinating activities and ensuring insights move from research to implementation.

Responsibilities include managing daily research workstreams, validating data, and delivering clear, actionable reports. Strong Excel skills and CX/UX knowledge are essential for success.