Applied Mixed-Methods Researcher for CX Insights

OG Consulting, Inc.; Philadelphia (Philadelphia County); On-site; USD 90,000 - 120,000; Full time

Job summary

OG Consulting, Inc. is a boutique research and consulting agency specializing in data-driven strategy, quantitative analytics, and CX/VOC program design. We seek a hardworking Mixed-Methods Researcher to work with global Fortune 500 clients, delivering consultative insights that influence senior stakeholders.

You will lead both qualitative and quantitative studies, design surveys, manage vendors, analyze data, and present actionable recommendations via polished reports and PowerPoint decks.

Qualifications

• Bachelor’s degree in Social Science, Management, Statistics, Computer Science, or a related field.
• 3–5 years of experience in market research, customer experience management, or related fields.
• Proven ability as a critical thinker with strong qualitative and quantitative research skills.
• Consultative mindset with excellent communication to collaborate with stakeholders.
• Proficient in Excel and strong PowerPoint skills for professional decks.
• Experience with survey-based market research and programming tools (SurveyMonkey, Decipher, Qualtrics, Suzy, My-Take).
• Familiarity with conjoint/MaxDiff; knowledge of SPSS, R, STATA; or SQL/Python (advantageous).

Responsibilities

• Manage and execute both quantitative and qualitative research projects from start to finish.
• Collaborate with stakeholders to define objectives and design survey instruments with quality control.
• Program surveys on online platforms and coordinate data flow across teams.
• Analyze data to reveal patterns and synthesize insights and recommendations.
• Build reports and PowerPoint presentations communicating findings to senior stakeholders.
• Provide project management support with progress tracking and updates to managers and clients.

Skills

Critical thinking

Communication skills

Project management

Qualitative & quantitative research

Education

Bachelor’s degree in Social Science/Management/Statistics/Computer Science

Tools

Excel

PowerPoint

SurveyMonkey

Decipher

Qualtrics

Suzy

My-Take

SPSS

R

STATA

SQL

Python

Job description

OG Consulting, Inc. is a boutique research and consulting agency specializing in data-driven strategy, quantitative analytics, and CX/VOC program design. We seek a hardworking Mixed-Methods Researcher to work with global Fortune 500 clients, delivering consultative insights that influence senior stakeholders.

You will lead both qualitative and quantitative studies, design surveys, manage vendors, analyze data, and present actionable recommendations via polished reports and PowerPoint decks.