Senior Market Research Analyst

OG Consulting, Inc.; United States; Remote; USD 80,000 - 110,000; Full time

Job summary

OG Consulting, Inc. is seeking a Senior Market Research Analyst for Comcast's Product Growth and Marketing Team. This remote, full-time role operates on EST hours and offers exposure to diverse, high-level market research projects with Fortune 500 clients.

You will manage research projects, design surveys, analyze data, and deliver clear, action-oriented presentations to senior stakeholders, helping inform strategic decisions and drive customer experience improvements.

Qualifications

• Bachelor’s degree in a related field from a top university.
• 3–5 years in market research, customer experience management, or related fields.
• Strong quantitative research skills with ability to analyze data and generate insights.
• Excellent communication skills with ability to collaborate with teams and engage stakeholders.
• Strong PowerPoint skills for quick, clear, professional decks.
• Attention to detail, time management, and workflow prioritization.
• Experience with survey-based market research tools (SurveyMonkey, Decipher, Qualtrics, Suzy, or My-Take).
• Ability to learn new tools; conjoint and MaxDiff knowledge is a plus.

Responsibilities

• Manage research projects, vendor management, stakeholder communication, and trackers.
• Coordinate cross-functional teams and data from multiple sources.
• Develop project plans, track progress, and manage resources within scope, budget, and timelines.
• Support survey design, define objectives, and ensure data quality and reliability.
• Develop ad-hoc reports and synthesize data into actionable insights for decisions.
• Create clear PowerPoint presentations and client-ready reports.

Skills

Quantitative analysis

Communication

PowerPoint

Data visualization

Survey research

Project management

Attention to detail

Education

Bachelor's degree in Social Science, Management, Statistics, Computer Science, or related field

Tools

SurveyMonkey

Decipher

Qualtrics

Suzy

My-Take

Job description

OGC is a boutique research and consulting agency specializing in data-driven strategy, quantitative analytics, and Customer Experience (CX) program design and optimization. We work with some of the world’s largest organizations across a variety of industries, including Financial Services, Specialty Retail, Telecommunications, Hospitality and Software, helping them to gain a deep understanding of their customers, develop actionable insights, and improve business processes. Comcast’s research team supports divisions and product lines with a wide range of quantitative and qualitative projects to inform strategic business decisions and strengthen customer experience. Comcast’s Product Growth and Marketing Team is seeking a Senior Market Research Analyst on a full-time basis to support various market research activities. This role provides a great opportunity for a dynamic individual to become part of a diverse, high-performing team in a large organization and be exposed to a range of cutting-edge market research methodologies and the research operations mechanism that drives it.

This is a remote, full time position working EST hours.

About the Role:

The ideal candidate for this position is bright, curious, detail-oriented and passionate about using data to help improve the customer experience. In this role, you will work directly with our clients and deliver consulting projects to senior stakeholders. This position provides an excellent opportunity to apply your strong analytical background to the Customer Experience domain, while working directly with global, Fortune 500 companies.

Responsibilities Include:

• Managing research projects, including vendor management, stakeholder communication, operational oversight, and ensuring consistency across large-scale trackers.
• Coordinating cross-functional teams and managing the flow of data from multiple internal and external sources.
• Providing project management and analytical support, including developing detailed project plans, tracking progress, and managing resources to meet objectives within scope, budget, and timelines.
• Supporting survey design by collaborating with stakeholders to define objectives, creating survey instruments, and implementing quality control measures to ensure data accuracy and reliability.
• Developing ad-hoc reports by synthesizing complex data from multiple sources into actionable insights and recommendations to inform strategic decision-making.
• Producing clear, professional PowerPoint presentations and reports that effectively communicate findings and insights to stakeholders.
• Providing succinct updates to managers and clients, including regular progress reports, key findings, and recommendations, ensuring proactive and transparent communication.

Requirements

• Bachelor’s degree in Social Science, Management, Statistics, Computer Science, or a related field from a top university.
• 3–5 years of experience in market research, customer experience management, or related fields, preferably with experience in an agency or client-side role.
• Strong quantitative research skills, including demonstrated ability to analyze data and generate insights.
• Excellent communication skills, with the ability to collaborate with teams and engage effectively with stakeholders.
• Strong PowerPoint skills, focusing on quickly creating clear, professional decks with visuals.
• Exceptional attention to detail, time management, and workflow management, including project planning and prioritization.
• Experience with survey-based market research, including programming tools like SurveyMonkey, Decipher, Qualtrics, Suzy, or My-Take (preferred but not required).
• Ability to learn new tools and methodologies quickly; experience with Conjoint and MaxDiff analysis is advantageous.