CX Data Analytics Consultant — Dashboards & Insights

Matlen Silver; New York (NY); On-site; USD 83,000 - 90,000; Full time

Job summary

Matlen Silver is seeking a CX Data Analyst Consultant to transform customer, agent, and business research into actionable strategic insights that inform enterprise priorities and decision-making. The role focuses on producing clear, data-driven dashboards used by leaders across the business.

This contract position requires strong data visualization, data science, and storytelling skills, with a bias for speed and independence.

Qualifications

• Three+ years in data visualization and data science, preferably in regulated industries.
• Experience building dashboards with clear executive storytelling.
• Strong stakeholder management and ability to translate business requirements into analytics.

Responsibilities

• Develop powerful dashboards by collecting stakeholder feedback and transforming it into intuitive visualizations.
• Gather and integrate data from multiple sources for comprehensive reporting.
• Prepare and transform survey and unstructured data for analysis.
• Analyze data to identify trends and actionable insights for leadership.
• Maintain automated dashboards, data quality, and governance.

Skills

Data visualization

Data science

Executive storytelling

Independent work

Stakeholder management

Tools

Tableau

R

Python

SQL

Qualtrics

Job description

Matlen Silver is seeking a CX Data Analyst Consultant to transform customer, agent, and business research into actionable strategic insights that inform enterprise priorities and decision-making. The role focuses on producing clear, data-driven dashboards used by leaders across the business.

This contract position requires strong data visualization, data science, and storytelling skills, with a bias for speed and independence.