CX/CRM Campaigns Senior PM (Freelance)

VML; Seattle (WA); Hybrid; USD 90,000 - 110,000; Full time

Job summary

VML is seeking a Senior Project Manager (Freelance) to lead and manage complex website development, content migrations, and omni-channel campaigns. You will own roadmaps, budgets, and cross-functional collaboration with creative, development, content strategists, SEO specialists, and marketing teams in a hybrid office setting.

Ideal candidates have 4–7+ years in advertising or digital agencies, with a strong CX/CRM background, and a proven delivery record for high-impact campaigns.

Qualifications

• 4–7+ years of project management experience in an Advertising Agency or digital environment.
• Proven track record delivering complex website development and content migrations.
• Strong knowledge of CX & CRM, content strategy and SEO.

Responsibilities

• Lead and manage campaign launches, digital development projects and content initiatives with cross-functional teams.
• Own project roadmaps, budgets, scope and resource allocation, ensuring on-time delivery.
• Mentor junior staff and maintain QA throughout web development and content workflows.

Skills

Agile

Waterfall

Asana

Trello

Monday.com

CMS

SEO

CX & CRM

Tools

Asana

Trello

Monday.com

CMS

Job description

VML is seeking a Senior Project Manager (Freelance) to lead and manage complex website development, content migrations, and omni-channel campaigns. You will own roadmaps, budgets, and cross-functional collaboration with creative, development, content strategists, SEO specialists, and marketing teams in a hybrid office setting.

Ideal candidates have 4–7+ years in advertising or digital agencies, with a strong CX/CRM background, and a proven delivery record for high-impact campaigns.