CVG Passenger Service Agent- Part Time/ United Airlines

CVG Airport; Hebron (KY); On-site; USD 10,000 - 60,000; Part time

Job summary

Join the team as a Part-Time Passenger Service Agent at CVG Airport, where you will provide exceptional customer service and support passengers during their travels. This role requires lifting, teamwork, and a dedication to safety and service excellence within a dynamic airport environment.

Benefits

Flight Benefits after 90 days

Paid Training

Uniforms provided

401K Savings Plan

Qualifications

• Must be at least 18 years of age.
• Strong interpersonal skills and ability to work in a team.
• Must pass FBI background check and obtain US Customs seal.

Responsibilities

• Assist passengers with check-ins, gate information, and baggage claims.
• Ensure all work areas are organized and maintain a positive attitude.
• Lift/move baggage and cargo as needed.

Skills

Customer Service Experience

Interpersonal Skills

Ability to Lift 70lbs

Computer Skills

Education

High School Diploma

Job description

Job Category: Customer Service

Requisition Number: CVGPA019796

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• Part-Time
• On-site

Locations

Showing 1 location

Cincinnati, OH | CVG
Terminal Dr
Hebron, KY 41048, USA

Cincinnati, OH | CVG
Terminal Dr
Hebron, KY 41048, USA

Want to work for one of the leading fueling companies in the world? Join Menzies Aviation and be part of our family! We are looking for Part Time Passenger Service Agents to join our team.

• Part Time
• Base rate $20 hour
• Flight Benefits after 90 days
• Paid Training
• Uniforms provided
• Open availability for 2nd shift (Must include being able to work weekends)

Key Responsibilities

• Assist passengers with check-ins, verification, gate information, baggage claims and any other passenger issues in the airport
• Interpret identification labels along with baggage and cargo routing tags
• Host self-service kiosks
• Ensure that all work areas are organized
• Keep a positive attitude while offering assistance
• Ensure the safe and secure operations
• Comfortable lifting/moving up to 70lbs of cargo and baggage
• Some bending, stretching, pushing & pulling
• Perform other duties as assigned

Qualifications

• Must be at least 18 years of age
• Must be able to work evenings and weekends
• Ability to proficiently read, write and speak English
• Must be comfortable lifting 70lbs
• Must be able to stand for long periods of time at the ticket counter and gate check-in areas
• Must pass FBI background check and obtain US Customs seal
• Must be available and flexible to work variable shifts including weekends and holidays
• Prior Customer Service Experience Strongly Preferred
• Intermediate Computer Skills Required

Knowledge, Skills and Abilities

• Ability to learn quickly
• Ability to understand and carry out oral and written instructions and request clarification when needed
• Strong interpersonal skills
• Ability to work as part of a team
• Ability to build relationships
• Advancement Opportunities to Lead and Supervisor
• Three Health Plans through Meritan Health that offer a variety of coverage
• Two Dental Plans through Delta Dental
• Vision Insurance Plan through Met Life Vision
• Critical Illness Coverage Plan
• Hospital Indemnity Coverage Plan
• Company Paid Employee Basic Life and AD&D Insurance $20,000.
• Voluntary Life and AD&D Insurance
• Voluntary Short-Term and Long-Term Disability Insurance
• 401K Savings Plan
• Employee Assistance Program
• Prepaid Legal Coverage Plan
• Identity Theft Protection Plan
• Pet Discount Coverage and Pet Insurance Plan

Qualifications

Skills

Behaviors

Required

Dedicated

Dedicated

: Devoted to a task or purpose with loyalty or integrity

Enthusiastic

: Shows intense and eager enjoyment and interest

Team Player

Team Player

: Works well as a member of a group

:

Motivations

Required

Self-Starter

: Inspired to perform without outside help

Growth Opportunities

: Inspired to perform well by the chance to take on more responsibility

Peer Recognition

: Inspired to perform well by the praise of coworkers

Ability to Make an Impact

Ability to Make an Impact

: Inspired to perform well by the ability to contribute to the success of a project or the organization

:

Education

Required

High School or better.

Experience

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.