British Airways Passenger Service Agent PT - CVG

Unifi Aviation LLC in; Hebron (KY); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company in airport services seeks a British Airways Passenger Service Agent. This position involves assisting passengers during their journey, offering a friendly welcome, handling queries, and ensuring safety protocols are followed. Ideal candidates will have a High School diploma and customer service skills, with paid training provided.

Benefits

Flight privileges after 30 days for employees

Weekly pay

401(k) for all employees

Exclusive discounts and wellness programs

Qualifications

• Must be at least 18 years old.
• Ability to obtain necessary credentials.
• No experience required but preferred.

Responsibilities

• Provide customer service for arrivals, check-in, boarding, and baggage services.
• Assist passengers with special needs and handle queries or complaints.
• Follow safety procedures and perform assigned duties.

Skills

Customer Service

Problem Solving

Education

High School diploma or GED

Job description

British Airways Passenger Service Agent PT - CVG (Finance)

General information

Job Title: British Airways Passenger Service Agent PT - CVG

Date: Tuesday, June 17, 2025

Entity: Unifi Aviation, LLC

Location: Hebron, Kentucky

Base Pay Rate: $18.00

Employment Type: Part Time

Position Status: Non-Exempt

Shift Details: Days of the week: Monday, Wednesday, Friday, Saturday, Sunday; Shift start time: 05:30 PM

Requirements and Description

Job Summary:

Responsible for providing customer service to passengers for arrivals, ticketing, check-in, boarding, baggage services, reservations, and handling queries or complaints. No experience required but preferred. Paid training provided.

Benefits:

• Flight privileges after 30 days for employees and eligible family members
• Weekly pay
• 401(k) for all employees
• Exclusive discounts and wellness programs

Job Duties:

• Assist passengers with a friendly welcome during arrival and check-in, including support for passengers with special needs such as unaccompanied minors, VIPs, and wheelchair assistance.
• Handle ticketing and check-in using computerized systems, including boarding, baggage services, reservations, and complaint resolution.
• Guide passengers through Customs, Immigration, and Quarantine processes.
• Assist ramp agents with wheelchairs, strollers, and gate-checked bags.
• Push wheelchairs and assist passengers throughout the airport.
• Follow all safety procedures and policies.
• Perform additional duties as assigned within skill and experience levels.

Qualifications:

• High School diploma or GED
• Must be at least 18 years old
• Ability to obtain necessary credentials per airport, state, or customs requirements

Physical Requirements:

• Ability to lift up to 70 lbs constantly, push, pull, walk, stand, reach above shoulder, stoop, squat, kneel, bend, reach out, grasp, climb, and crawl

Working Conditions:

• Must be able to work all flight days, including weekends
• Excellent attendance and punctuality required

Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.